360 Physical Therapy - Maricopa

"I went for an evaluation. Had I paid out of pocket the cost was $125. Through my insurance company they charged $239 to them (contracted amount) and $117 to ME! They tacked on $27 for handouts they didn't provide and $26 for physical therapy that never happened. They wouldn't provide any documentation for these charges to my insurance company or to me. They do not have pricing for services and can charge your insurance for what services they claim to have performed and haven't. That's why insurance rates are so high. Price gouging"

"I look forward to going to therapy. Everyone is so nice and atmosphere is light. The stalff all seem to like working there and with each other. They listen to me and provide me with solutions. I would recommend the location to anyone."

"Tasha and team a experienced and helpful with positive results after a Reverse Arthroplasty of Right shoulder joint. Requires their knowledge and my hard work . But ultimately we both succeed. Can't ask for more than that. One thing is they don't perform miracles but if the work asked is being done at home and therapy. Positive results will be achieved."

"I highly recommend the 360 Physical Therapy in the city of Maricopa. I find the both the office staff and every single physical therapist that has worked with me very professional and empathetic. Each therapist I have worked with has motivated me while gently trying to get me to the next level . The atmosphere is filled with encouragement and tender care."

"No complaints about the physical therapy I received, but the administration has significant room for improvement. My Dr. orders specifically stated the referral was for the Maricopa location. Someone called me to schedule the appointment for my first session so clearly, they had my Doctor's referral. I didn't have the referral in front of me, so I repeatedly mentioned that I wasn't sure of the address, but I wanted to make sure this was the Maricopa location, and the person from 360 Physical Therapy repeatedly assured me that this was scheduled for the Maricopa location. When I arrived for my first appointment, I was advised that my appointment was at the Tempe location. I was able to schedule another appointment and all of my sessions at the Maricopa location, but they could not see me for two more weeks. When all was said and done, I was billed significantly more for each of the last two sessions, even though identical treatment was administered. When I called the number for billing, the recording said that I was fifth in line. After waiting a on hold for a few minutes, the recording said that I would need to leave a message which would be returned within 24 hours. The next day, after not receiving a call back, I called again and the recording said that I was fifth in line again. After waiting on hold for a few minutes, the recording again said that I would need to leave a message which would be returned within 24 hours. Again, they never returned my call. If they have a legitimate reason for the large increase in billing for identical services, they should be willing to explain it to me, not ghost me. I figured I better pay the bill to avoid them sending me to a collections agency. This is not a good way to run your business. Your paying customers deserve much better."