Estrella Specialty Medical Care
9515 West Camelback Road, Phoenix, Arizona, United States
About the Estrella Specialty Medical Care
Estrella Specialty Medical Care is a leading healthcare institution located at 9515 West Camelback Road in Phoenix, Arizona. We are dedicated to providing specialized medical care and services to our patients, ensuring their health and well-being. Our team of experienced doctors and healthcare professionals offer a wide range of specialty services to address various medical conditions and needs. At Estrella Specialty Medical Care, we prioritize patient care and strive to deliver high-quality and personalized healthcare services. Visit us today to experience exceptional medical care in a welcoming and compassionate environment.
9515 W Camelback Rd, Phoenix, AZ 85037, United States
Reviews of Estrella Specialty Medical Care
"Dr. Tan is a great doctor but her staff is the worst. I was sitting in a room for over an hour and a half and no one came in to check on me. After my appointment the office manager came out and try to apologize but didn’t sound to Empathetic. I scheduled an appointment with Dr. Tan Specifically and when I received a call to confirm, I was told it was with the PA. “Laura“ gave me such an attitude over the phone. Dr. Tan in the only reason Estrella MG gets 5 stars"
"I'm mortified right now about the treatment I received from the staff. I had an appointment and as I'm on my way I get a call asking me to check all my numbers. Im confused as to why they are asking me all this stuff as they always gather this info when I'm there. The lady advises me the appointment was over the phone. Never once was that explained to me. She refused to let me explain my frustrations with the lack of notice and she rudely talks over me not allowing me to talk at all. The only way I could get 2 words in was to yell. Which she hung up on me. I called and left a message to the office manager Kathleen Claire to file a complaint and never once did she reach out to me. Just letter refusing to serve me. Goes to show how these "experts" can care less about the health and well-being of us. The staff is a joke. You take an oath to do no harm but refuse to help a patient asking for help."
"When we first moved here in 2012, I didn't know ANYONE, let alone trying to find a doctor. My Daughter was sick, we went to the ER. The nurse there recommended Bernardo Ta. (an AWESOME Pediatrician) while we were in his office I was asking him who he could recommend for me to see. His Wife of course!! After the first visit.. I was sold. Her compassion, and sincere concern for her patients' well being is obvious. I've been to the office to pick up paperwork, and if I'm lucky enough to catch her between patients, I have to give her a hug!! I don't know what I'd do without her as my doctor. Now that my Daughter is 21, it's time to get her moved from the Mr. Dr. Tan over here with me. I know she'll be in good hands. Highly recommend is an UNDERSTATEMENT!!"
"Dr. Herrera-Tan is one of the kindest, most compassionate doctors that I have met. She really cares deeply for her patients and their health. She highly values physical therapy, which I love, and looks at the patient as a person and not just a diagnosis. Thank you Herrera-Tan family for always doing great work."
"While Dr Tan may run late for appointments, the reason makes me more than willing to wait. She takes the time to listen to me, let's me ask questions and then takes the time not just to answer my questions but discuss options for courses of treatment. With her, I feel like a person not just a patient."
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