Sahara Behavioral Health 42104 North Venture Drive, New River, AZ 85086

"Dr. David Tanis has been great to work with and discussing my ADHD needs and finding proper medication that will work best for me. He’s very knowledgeable and helpful. He’s definitely short and to the point but most Docs seem to be this way due to patient overload or not enough staffing or over Docs. My advice is have your questions and concerns written down. Ask your questions get your answers and then discuss your options. Unfortunately most Docs can’t take 30-40 mins with each patient. In regard to the staff setting appointments no issues there but I was never told about the fee I had to pay for my initial appointment. SBH billed my insurance but a very small amount was covered even with Blue Cross Blue Shield. Luckily I called the billing department and they said I over paid and then had a credit available. I really wish insurance companies and the offices could actually tell you what it’s going to cost before they just bill you."

"Overall, terrible experience here. Like, worse I’ve ever had. We came here for my son and the front office staff was rude, we always had to wait 45 minutes to 90 minutes for our appointments! Tanis blamed not wanted to cut anyone’s appointment short but I saw his previous patient leave, saw him talk and laugh with the receptionist for 15 minutes and then go back into his office for 40 minutes alone before he called us in. Another time I waited over and hour to be seen and “doctor” Tanis just told me I had to reschedule and come back another time when I didn’t have my baby with me. They will book online appointments but sometimes their app works and sometimes it doesn’t and you’ll be charged either way. Nobody answers phones or emails. I would rather drive an hour to go somewhere else than to this place. So disappointed. Don’t waste your time or money."

"I never write reviews. This one’s so bad it needs one. Over the 10 months I received care with Sahara, they’ve done quite the job of burying their professionalism in a hole. I’ve never met more miserable medical staff. They’re on top of collecting co-pays, they’re always around when due, yet the phone is never answered… Forget an email - no one answers those either.. For the first time in my life, I had a front desk coordinator schedule me for an appointment via phone, and never put it in the system. Kind of hard for me to meet with a doctor during my appointment, when I wasn’t given one. Maybe I should ask my co-pay to be reimbursed for said appointment since I sat around for an hour and no one showed up? Their software system seems to have a delay, so, of course, that was my fault also. My favorite: My doctor accused me of lying about having a medication refilled, yet I’m holding the bottle with a fill date of October 31st on it!? I don’t know what’s going on with this office, but it’s like the twilight zone. If you have health insurance go somewhere else. Anywhere. They’ve been equivalent of me, paying medical professionals to treat me like crap."

"My daughter has suffered from depression and anxiety for sometime, it runs in our family from both sides. We sought help from David Tanis PMHNP. First off, the receptionist was a rude young girl extremely unprofessional in her tone and demeanor. David Tanis continued to laugh and giggle with the young receptionist for 30 minutes past our appointment time. That alone was unprofessional. Once the appointment began he was very dismissive, passive aggressive, insensitive, and condescending until my wife became obviously upset with his behavior. At that point his attitude changed. Both my wife and daughter left the appointment in tears. I spoke with David’s manager who only had excuses for his behavior. This individual/NP is incompetent and should not be trusted in caring/treating young people with mental health needs. I highly advise anyone seeking mental health care to seek elsewhere."

"The staff are amazing here. They are kind, and attentive, and responsive. It is the exact opposite of any other provider I have been too. So grateful to have found them."