Phoenix Children's Scottsdale Urgent Care 6990 East Shea Boulevard, Scottsdale, AZ 85254

"The service was some what quick. But what got me is sending me to a pharmacy 30 min away just to not send my baby (who was just diagnosed with pink eye) subscription to the pharmacy. I wanted to avoid writing this review but Ive called 3 times with no answer. The pharmacy can’t help me until they send it in correctly."

"Took my almost 4yo in for a fever and was informed the covid/flu/strep swab will take 10-15min. Ended up waiting in the room for almost an hour so we had to poke our heads out for some attention. The nurse who came back had to triple check my daughter’s name so pretty sure they had forgotten about us. To be fair they were pretty busy that day but still pretty absurd they would forget about us and a trip to the urgent care ended up taking 3 hours."

"Had to take our 3-year old into this office the morning of December 24 for some persistent upper respiratory tract infection symptoms, and parental concern for a developing otitis media. Despite this being Christmas Eve, and with a long line of parents/children waiting outside the building at opening time, the entire staff (security guard at front, front desk clerk, and RN) were extremely friendly and helpful. Our provider (Jessie, PA) was fantastic - warm, reassuring, and caring. She made the right diagnosis (RSV) and recommended expectant management, which was the correct pathway. Only small quibble - the MA, upon rooming us, said "the doctor" will be right in - our provider was a PA (totally fine with us), but MA should be clear in communication about what kind of provider is working the rooms. Again, overall - a great experience and I commend this clinic and the staff for their excellent service!"

"What can I say, no thanks yous can ever come close to that feeling of finally knowing what's wrong with your child. I had seen and been to about 2 urgent cares and 1 hospital ER for my daughter's shallow breathing and high fever for the past year trying to get answers on what this was. Always met with "we don't know" and sent home with a STILL suffering child. (Very low O2 stats every time) It wasn't until we were recommended this place that I cried so hard because these lovely ladies actually told me what was happening to my child that nobody else could do and TREATED HER PROPERLY. They let me cry and when I told them why they were shocked that my daughter had been sent home with how low all her levels were. She ended up having a reactive airway disease and her levels had been so low for lack of proper care they immediately rushed her to the Hospital for more intense care. But the entire time during our stay at the urgent care I got all the information I had been neededing , the ladies answered all my questions and explained so that I could understand what had been happening and I could not have been more thankful for them! Definitely recommend this urgent care! they know what they're doing. Thank you so so much!!!"

"The staff was amazing today. They had a huge line of people waiting for them to open and did a great job expediting families back to be treated. Nurse Tobe was so sweet to my son and I while providing care. I know that he was extremely busy but made us feel like a priority and didn’t rush through any portion of his care or treatment. The PA listened to my concerns and was very kind and caring towards me and my baby. Very grateful for the awesome staff of this location."