Northwest Primary Care at Vail
10120 East Old Vail Road, Tucson, Arizona, United States
About the Northwest Primary Care at Vail
Northwest Primary Care at Vail is a trusted healthcare institution located at 10120 East Old Vail Road in Tucson, Arizona. Our team of dedicated doctors and health professionals are committed to providing comprehensive primary care services to patients of all ages. From routine check-ups to managing chronic conditions, we strive to promote overall wellness and improve the health of our community. With a focus on personalized care and patient education, Northwest Primary Care at Vail is here to help you achieve your health goals. Schedule an appointment today and experience compassionate and quality healthcare in a welcoming environment.
Photos of Northwest Primary Care at Vail
10120 E Old Vail Rd #100, Tucson, AZ 85747, United States
Opening hours of Northwest Primary Care at Vail
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 19:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Northwest Primary Care at Vail
"You will get medications get sent to the wrong location numerous times. You will likely get office staff that fail to communicate the purpose of your visit and get charged for the visit after being told. You absolutely will have trouble with billing on false promises, completely devoid of communication between the office and billing, never receiving calls back for messages, and being on hold for hours at a time to MAYBE be answered and led on a wild goose-chase. AVOID THIS COMPANY! Even if you like your doctor or nurse, stay away."
"Stop. Save yourself the headache and inconvenience of not getting good stable continue healthcare. I started at their old vail and Houghton location 4 years ago. I loved it so much I told my family to go there too. After Dr Depaso retired this company has NOT been able to keep healthcare providers. We take RX medications daily and have had to do 2-3 NEW PATIENT appointments so we can continue getting our rx refills. Even if THEIR last provider SAW and Prescribed the same medication for the last 4 years they will not give a refill of medication to hold you to THEIR next available appointment. Not to mention they charge a New patient appt (yes they should) but really why can’t they keep Dr, PA, NP, or any other healthcare provider to help THEIR PATIENTS continue with their healthcare. Peace we are out and will never have any primary care provider appointments with this company and will be telling everyone I know!"
"I’ve never dealt with more incompetent and rude staff in my life. They can’t even send a simple referral, and they take absolutely no accountability for their mistakes. Instead they blame everyone else (including the patient). When I called to complain, Edith hung up on me, and Anita called me back only to lecture me about how it isn’t their fault. Even Dr Mehta ignores important medical questions and requests. The director, Staci Cox, refuses to do anything to fix the countless problems with the staff and ignores complaints. Northwest Allied is owned by a for-profit corporation, so it’s no surprise they treat patients as a product for their shareholders. Edit: Thanks for the generic response. That doesn’t help!"
"Went in today as a walkin due to I developed a bleeding pink eye and my 70 year old husband is having surgery in the morning and I'm the only caregiver. They flatly turned me away stating they don't take walk ins. Absolutely zero compassion. How can a primary care provider not take walk ins? Now to the ER for a non emergent problem. What a waste of government medicare funds. Guess we'll be searching for new primary care providers. Dr and ARNP's don't stay there permanently anyway."
"I’m not sure how this clinic stays afloat. We have been going here a year, seeing Luke (who is great - but I think I understand why he’s leaving). I had scheduled a sports physical with the only other provider in this office to only get a call a day before our appointment telling me she doesn’t see anyone below age 13. When I asked if anyone else was available I was told no. What kind of clinic doesn’t see kids? My mind is totally blown. We moved here from the Midwest and I’m really starting to see the work ethic of Arizona. We are looking for a passionate doctor that we can see through the years….this is not the clinic."
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