Planned Parenthood - Southern Arizona Regional Health Center 2255 North Wyatt Drive, Tucson, AZ 85712

"Had a very bad experience getting my IUD inserted at a different location so I was very nervous to get it removed. Everyone here was very understanding about my nervousness and much more honest about the process. I also didn't have to wait months for an appointment. I appreciate you guys!"

"I scheduled an appointment at Planned Parenthood because I was waiting for my insurance to begin due to changing jobs. I scheduled an appointment for birth control. I waited A WHOLE HOUR AFTER MY SCHEDULED APPOINTMENT to follow up with the front desk as to how much longer the wait would be. They informed me it would be another 20-30 minutes. I'm glad I wasn't there for something serious, because as I sat there waiting, all the front desk staff did was talk about the patients negatively. If they are working, especially in a place like this, I would expect professionalism and confidentiality be one of the top priorities. Once I was finally called back into a room, the employee that was asking questions and taking vitals, couldn't get the blood pressure machine to work. After a few attempts, she asked me if my blood pressure was usually in the normal range. When I told her it was, she wrote something down and then told me someone would be in shortly. The only reason I even gave 2 stars is because the Nurse Practitioner I saw was kind and professional. She got me in and out of there within 10 minutes. I believe that the front desk staff dropped the ball. It seems as though they forgot I was there because once I checked with them, AFTER AN HOUR OF WAITING, I was called back within a few minutes, seen and checked out. Bottom line, the Nurse Practitioner was great, but the front desk staff is terrible. Considering the sensitive nature of the type of services provided, I would NOT recommend them at all. I believe this is the only Planned Parenthood in Tucson, but if you have a decision so sensitive and difficult to make, I would definitely consider looking at other options and/or places, even if they aren't in Tucson."

"This was my first time ever in a plan parenthood. i’m a pregnant teen and the way i was treated was so inconsiderate and dehumanizing. none of my concerns were taken seriously and the pregnant woman that set my appointment did little to nothing to give me information on how the procedure worked and did not care that it affected me and my family financially. i was expecting a bit more empathy but she did not bother as this is a vulnerable matter for a teen. the system on how the payment works is also trash because i am 9 weeks but i have to pay more cause there’s no available appointments so it puts me at 12 weeks for my procedure which costs more money. Their very unorganized as i asked for my ultrasound copy and explanation but didn’t get either as i wasted 5 hours in there because my appointment was at 9:40 but left at 1.."