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Costco Vision Center
3901 West Costco Drive, Tucson, Arizona, United States
About the Costco Vision Center
Costco Vision Center at 3901 West Costco Drive in Tucson, Arizona, is a leading health and retail institution offering a wide range of vision care services and products. Our experienced optometrists provide comprehensive eye exams, vision screenings, and contact lens fittings to ensure optimal eye health. In addition, our store features a vast selection of eyeglasses, sunglasses, and contact lenses from top brands at affordable prices. Visit us today for all your vision needs and experience the exceptional care and value that Costco Vision Center is known for.
3901 W Costco Dr, Tucson, AZ 85741, United States
Opening hours of Costco Vision Center
Monday:
10:00 - 20:30
Tuesday:
10:00 - 20:30
Wednesday:
10:00 - 20:30
Thursday:
10:00 - 20:30
Friday:
10:00 - 20:30
Saturday:
09:30 - 18:00
Sunday:
10:00 - 18:00
Reviews of Costco Vision Center
"All was good except for Anthony R, the person “helping” me. It was early afternoon on a Monday, and I did have to wait long. There were plenty of choices for frames, and the prices were very reasonable. This was my first time wearing progressive lenses glasses, normally I just used generic reading glasses. I had the prescription from my eye doctor with me. Anthony was very unhelpful, with zero personality. Too bad I got him because the other assistants seemed much friendlier. Luckily I pretty much knew the style I wanted and ended up just picking my own glasses with my husband’s help. Either way, Costco is a great place for reasonably priced glasses. You can get a 2nd pair for $50 bucks off if you order the same day. I had to ask Anthony that question because he did not bother mentioning the 2nd pair special Costco offers."
"Glasses are ok. They don’t fit people to make sure they work before ordering. Cheaper yes but I guess you get what you pay for. They also make you wait 25+ minutes when picking up for them to wait on other people placing orders. There were 7 of us waiting to pickup and they wouldn’t help us because ordering people were 30+ minutes. So… making the pickup orders that should take 3 minutes wait 30 minutes makes sense. Whoever is in charge had to have been a government employee previously. There’s 4 people there… one should be doing only pickups. Time is money and you will waste a lot of time here to save some money."
"Got new eyeglasses & sunglasses. Had to go back because eyeglasses are not usable for up close reading (though I tried!) Costco re-evaluated at counter. Said I should see Optometrist @ Costo. Had to make appt, so came back 3 days later. (45 minutes after appt, finally got in...but that's not Costco). Then signed in for counter help. "Adjust eyeglasses." Waited another 45 minutes, was still 2nd in line, per their software queue. Went to counter and asked why "A" numbers weren't called only "C" had been. Was told because I haven't waited the longest. Really??? Okay, Costco, - this is my beef: if you have a customer returning because their glasses need READJUSTING please take care of them 1st. Hint: Quality Management--> DO IT RIGHT THE FIRST TIME. Sunglasses were great. Eyeglasses - failed. Also failed in "Customer service.""
"This review is only on buying glasses. We decided to buy glasses here since our eye doctor has a minimal selection. And it would still cost $150 after insurance. You do have to have a prescription to buy glasses. The lady helped us pick our frames that looked good good on our face and I appreciated her honesty about style and colors that did and didn’t work. She helped explain what options I have for my glasses and how much they would cost. They took our VSP insurance, and I took advantage of the buy 1 pair get $40 off each additional pair deal. I got a pair of prescription sunglasses and glasses, while my husband just got glasses. We got all 3 pairs for $195. *also worth noting that they do have kids selection."
"This review is just on purchasing glasses. I did not use their doctor. I go here to get prescription sunglasses for my car after I see my usual doctor. My usual doctor's selection of frames is small and even with insurance, it can be absurdly expensive. Insurance covers (most of) one pair with them. So, I go to Costco and pay cash for my sunglasses. They have a good selection, and any frame (other than the non-prescription sunglasses) can be made into sunglasses. They offer the same lens options and add-ons as my eye doctor's office, but for a *fraction* of the cost. My prescription sunglasses usually cost me 100-130 out the door, even with name brand frames. In comparison, glasses with that brand of frame runs me 115-150 *after insurance* at my eye doctor (I've had the brand before). The staff at Costco have been very helpful letting me know my options in materials and add ons, and there is no pressure to buy what I don't want. It's such a positive experience, we may start getting our regular glasses here, too, as it looks like they take our insurance. It may be two-stop shopping to get glasses every year, but it will save us a ton of money."
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