NextCare Urgent Care

"The wait time was extremely long. I had an appointment for 4:30. I wasn’t called back until after 5:30 and didn’t leave until 6:45. However the doctor was very thorough. At the end of the visit I asked for a doctor’s not to excuse me from work for the days I had been out. The doctor would not back date the note for the duration of my illness. I’ve never run into this issue in the past and have always used NextCare Urgent Care Centers. The receptionist was rude when I asked for clarification on the doctor’s note. When asked if my meds had been called in she responded, “If he said it’s there, it’s there.” I found her response short and unnecessary. I believe it’s her job to answer questions I have about my care and what I need. I’ll probably go to a different clinic in the future. I’ve never had an experience like this. I was not happy with how it went at all."

"I went in with my daughter due the the fact that we were feeling unwell. Receptionist and medical assistant were both friendly and quite helpful. They made our experience as pleasant as they could have. I would give the two of them 5 stars. Dr. Chapman, on the other hand was quite rude, and had a horrible bedside manner. From the lobby I overheard her speaking to a patient that was in line before my daughter and myself. She came across as quite brash and apathetic of her patients concerns and discomfort . I thought maybe I read her tone wrong, but when she spoke to my Daughter and myself we received the same treatment. She came across as quit condescending, and as a superior reprimanding those beneath her. I received the antibiotic script I knew I needed which was nice. I’ve used multiple NextCare Urgent Care centers over many years and have never had another adult scold me as though I was their child. She really came across as angry. I’m not sure if she is tired or overworked, but her treatment of us was uncalled for. My daughter and I were made to feel uncomfortable and unwelcome. I would not recommend this urgent care center to any friend or family, nor will I return due to the treatment my daughter and myself received from Dr. Chapman"

"You're quickly seen if you use common sense and reserve an appointment. The medical assistant asks all the appropriate questions to make sure your chart is loaded with info to help the provider that will see you. The provider was fast and to the point, once seen. All in all, great process if you're prepared, honest, and abetting in a medical setting you need resolving. The vague, and rude walk ins ahead of us just couldn't grasp that reserving an appointment means you get seen at that time. Great medical service."

"Scam artists. The person at the front desk straight up lied to me on the cost. I came in for a blood test appointment and asked how much would my visit be and for a test, I was quoted $80-150 for a test. I ended up declining the test after speaking with the provider for 2 minutes. I waited longer in the lobby than my actual reason for being there. My visit cost me $91 after insurance because just to walk in through the door is $250 before insurance. How could my visit have cost me $80 at any point when the fee for just walking in is $250??? Absolutely ridiculous scam. I would never have walked in knowing this price."

"Went in on a Sunday evening for a possible dog bite. I was treated well and got in pretty quickly for evaluation and treatment. The doctor was efficient, but he was willing to answer my questions and his approach was calming. Overall, I was quite pleased with this first experience and I’ll plan to return if the need arises."