Express Flooring 4201 South Santa Rita Avenue, Tucson, AZ 85714

"Express flooring caused damage to one of my appliances when they mishandled it during installation. Not only did the first installation go from taking 3 days to stretching out beyond three weeks, but the very shoddy work peeled up 2 weeks after they left. They did not complete the work originally, asking my wife to do the trim work herself (which was part of our contract for them to do). Then worst of all they offered me a tiny amount to cover the damage to the refrigerator that didn't come close. The Grand total was nearly 2 months to cost me front to back. The refrigerator was 2 weeks old when they scratched and dented it. They are not professional or reliable and I will not recommend you allow them in your home if you want quality work and in tact possessions."

"Wow, great experience from selection to installation. Very professional. The two installers were very respectful and careful with our furniture and property and completely installed the carpet in less than two days. We HIGHLY recommend Express flooring for all of your flooring needs . We got a great price and a great warranty as well."

"We started with issued of not coming when they said they would come. I called and they ended up coming later in that day. Then I had issues with some of the furniture they moved. When they moved it they did not anchor the mattress right and it toppled several pieces of furniture. In total they damaged three pieces of furniture resulting in me throwing out a bookcase and tv stand. The third piece was an antique and I have to find someone to fix it. I had carpeting in three bedrooms and luxury vinyl planks installed in the living room. I asked for the best pad on the carpeting and I have to say I am disappointed at what they call their best pad as it is not spongy at all. I had a better pad 20 years ago in one of my homes. The carpeting does look good though just not as comfy to sit on as I wanted. The Vinyl Planks look good. That said I also have issues with them not installing a transition strip in two locations. I called the salesman and was told to call the installer and the installers don't respond despite several attempts. Stuck in the middle so beware of that. The installers are third party installers not their own people. I would not recommend them and would find someone else if I get an flooring again because of the customer service."

"Called to have my father In-laws house done. Sergio came out to talk about what we wanted. He said the people they hire have a least 5 to 10 years experience. The first crew that came out was a husband and wife. They ripped up our floor and never came back. Four days later another guy came....looked around and said he would be back the next day and never showed up. So a week and a half another crew came to finish what the first crew started. If I knew them what I know now I would have went somewhere else"

"They did an absolute awesome job. My luxury vinyl plank flooring is absolutely beautiful. My carpeting is gorgeous. They completed everything and five days they moved my furniture and put my furniture back and they did a fantastic job. The workers were kind and polite and very friendly. They were on time each day, and it was wonderful."