PineTales - America's Finest Buckwheat Pillows
1628 East Southern Avenue, Tempe, Arizona 85282
About the Business
PineTales is a renowned furniture store specializing in America's Finest Buckwheat Pillows. Located at 1628 East Southern Avenue in Tempe, Arizona, PineTales offers a unique selection of health and home goods designed to provide the utmost comfort and support for a good night's sleep. With a commitment to quality and customer satisfaction, PineTales is the go-to destination for those seeking premium buckwheat pillows that are both stylish and beneficial for overall well-being. Visit PineTales today and experience the difference in your sleep quality.
Reviews
"We bought two pillows from Pinetales in October of 2023. We had heard great things and had very high hopes. When we received the pillows we did an extra round of cleaning just so that everything would be nice and fresh in our bed. We set up the bed with the pillows, did our nightly routine, and went to go lay down. When we did, we noticed our bed had a ton of movement. Looking closely showed small bugs all over our bed! We had no idea what had happened. We had just cleaned our sheets even! We looked back at the container the pillows came in and found bugs in the bags from the pillows. They were infested! Furthermore, these bugs were all over our sheets and we had no idea what type they were. We had to strip everything late at night and deal with cleaning our clothes and sheets again. Though, to be honest we threw them away as we didn’t feel comfortable using them again. Each of the small dots in the pictures were bugs. And these are zoomed in picture only showing a tiny fraction of the pillows. They were covered. We immediately reached out to Pinetales who took almost a week to respond and wouldn’t tell us what type of bugs they could be. They only mentioned that there isn’t anything that can be done as it just happens with these type of pillows even through their site mentions it’s only as likely as regular pillows. In the pictures you can see multiple types of bugs. We don’t know if any could have been bed bugs. Regardless this was one of the most pathetic displays from a company we’ve ever dealt with. The lack of professionalism when this happened was even worse. If you like a comfortable sleeping situation, please look elsewhere."
"Just received my buckwheat hull neck-roll cervical pillow with Matrix cover (cover is very soft and cushy). It is definitely well made and came super stuffed (will most likely have to remove some hulls)…but that is a good thing rather than being under-filled and having to purchase more hulls. It comes with a nice zippered traveling bag which I wasn’t expecting. Extremely satisfied with my purchase. The only negative (which actually has nothing to do with the product itself), is the website, which is SUPER wordy, and actually feels like a cheap, pushy, gimmicky infomercial (cheapens the product in my view). And it took me forever to figure out if the pillow came with a secondary inner casing (which it does). So I would say guys, ease up on your approach. Your product is quality, but the way you convey your information really detracts from that. In any case, LOVE the pillow and highly recommend."
"I have used buckwheat pillows since living in Japan in the 1980’s. This is hands down the best pillow I’ve ever used. As a side sleeper, I usually have to use them awhile to get them a bit flatter for comfort. I love that Pine Tales has a sturdy zipper that allowed me to remove some hulls so that my pillow is just right. I like having extra hulls to add as a fluffier down the road! The linen pillowcase is wonderful, too! Great quality! Thank you!"
"I purchased the Hemp Pillow and the Knee Pillow for side sleepers. I love these. Best items ever. I have purchased bamboo, gel, memory foam pillows spending top dollar. All felt different. I never really knew that it was support was what I needed. I travel a lot, so my sleeping situation is not consistent. I love that the pillows are small enough for travel I love that each pillow comes with case and bag. I have back and hip problems from accident at young age. I really feel the difference in my body being aligned. Plan on purchasing other pillows in the future. Thanks PineTales I wish we meet a long time ago."
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