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Crowne Plaza Resort Phoenix - Chandler Golf Resort, an IHG Hotel
One North San Marcos Place, Chandler, Arizona, United States
About the Crowne Plaza Resort Phoenix - Chandler Golf Resort, an IHG Hotel
Crowne Plaza Resort Phoenix - Chandler Golf Resort, an IHG Hotel is a luxurious lodging institution located at One North San Marcos Place in Chandler, Arizona, United States. This stunning resort offers top-notch amenities and services, including a championship golf course, a spa, multiple dining options, and elegant accommodations. Guests can relax in the beautifully landscaped grounds, take a dip in the pool, or explore the nearby attractions in downtown Chandler. With its convenient location and exceptional hospitality, Crowne Plaza Resort Phoenix - Chandler Golf Resort is the perfect destination for a relaxing getaway or a productive business trip.
Photos of Crowne Plaza Resort Phoenix - Chandler Golf Resort, an IHG Hotel
One N San Marcos Pl, Chandler, AZ 85225, United States
Reviews of Crowne Plaza Resort Phoenix - Chandler Golf Resort, an IHG Hotel
"Was here for 2 weeks, nice place, great staff, but an extra shoutout to Jim on the cleaning crew who kept an eye open for a nearby laundromat for me! We only interacted briefly a couple of times but I will remember him taking a moment to help a guest, with a smile and even remembering my name. Was here for a work event but will gladly return on vacation some time."
"I accidentally found the hotel after a problem with my original reservation at another hotel, and it turned out to be one of the high points of my trip. The staff from the front desk to the bar and restaurant were just the greatest people, so friendly and helpful. Our room was quiet and functional with our electronic devices. The location is perfect with shops and restaurants within a couple of blocks. I would highly recommend this Crown Plaza property."
"We felt the room was nice enough but the people on the 3rd floor above us had a dog that would run across the floor all night long. We were here for a hockey tournament and are so exhausted. We asked for a late check out in hopes to get some sleep but the dog is left in the room and crying. The lady when we called at 6:30am said we could stay only until 1, we mentioned that the above unit has been a nightmare. The lady in guest services didn’t care and asked if we needed anything else. They should really consider with so many buildings, making a section and the bottom floor for anyone with pets and small children. The room next to us the first night had a child screaming and crying to be let in for 30 minutes. The walls and floors are paper thin. I would give a higher star rating if someone would have cared. We also placed the do not disturb on the outside of the door and housekeeping tried coming in 2 times during our stay. I felt paying as much as we did for such an exhausting trip was unfair. I would not recommend if you wish to rest. The pool area was awesome. The hotel should highly consider re-evaluating the rooms setup because after all they ask about kids and pets during booking. I have a dog and don’t mind them but that isn’t fair to us that pay high prices to stay and leave our dogs at home to not be a bother to others."
"This place doesn’t even deserve one star. DO NOT STAY! An employee WENT INTO OUR ROOM AND STOLE FROM US. My husband and I were going to stay here over the past weekend. We checked in Thursday and got situated in our room. Didn’t feel the cleanest but we left to go on with our day. That night, it was freezing in our room and they don’t have comforters. And, our shower wasn’t draining and the tub filled up. In the morning, we told the front desk about our shower and asked for a blanket for our room. We ran out to breakfast and came back after. When we came back to our room we received a blanket that wasnt folded and just laid on a bench, the shower was not fixed and to top it off, our stuff was rummaged through and some of it was stolen. We went to the front desk and they acted as if this is a common issue. We demanded to check out then. They made us pay for the one night still which is mind blowing to me. No manager came out to discuss and there was so concern over an employee stealing. We had to go find a different place to stay. Once I got home, I decided to call the manager. And it gets even better. She assured me that it doesn’t happen often but “when it does happen.. this is protocol”. This hotel is an enter through the outside hotel and they have NO CAMERAS in the hallways outside. She said I have to file a police report but still have to pay for the one night. So unprofessional. DO NOT STAY HERE!!!!!"
"I had a great stay here, room was cleaned and organized daily. Staff was super friendly and helpful if you needed any recommendations. Even the food which I never recommend in a hotel was great. The burgers were huge and flavorful! Wings were perfect size and cooked well with flavor. There’s this steak but dish that was fantastic. Breakfast aswell, just about everything was great."
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