Sonora Quest Laboratories
5111 North Scottsdale Road, Scottsdale, Arizona 85250
About the Business
Sonora Quest Laboratories is a leading healthcare institution located at 5111 North Scottsdale Road in Scottsdale, Arizona, United States. As a trusted provider of medical testing services, Sonora Quest Laboratories offers a wide range of diagnostic tests and screenings to help patients and healthcare providers make informed decisions about their health. With state-of-the-art facilities and a team of experienced professionals, Sonora Quest Laboratories is committed to delivering accurate and timely results to ensure the best possible patient care. Whether you need routine blood work, specialized testing, or personalized wellness programs, Sonora Quest Laboratories is dedicated to meeting your healthcare needs with compassion and excellence.
Photos
Contacts
5111 N Scottsdale Rd #160, Scottsdale, AZ 85250, United States
Opening hours
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Staff was quite lovely and helpful - and the phlebotomist was very effective. However, the office does not seem to run on time. And the parking situation is not the best, it did not bother me however, I heard quite a few older people mention it."
"Patients Beware, once in a lifetime could happen to you too, and at this site the outcomes are NOT GOOD... I do not want to paint the entire staff here with a bad brush as I have had other labs here and everything was fine, so as always I assumed good outcomes _ Wrong! I will be withholding names for obvious reasons. Last week I went for a blood draw at 2:45 p,.m. and specifying that I had a meal an hour before and was not fasting. OOPS, all results were reported as Fasting thereby skewed several results. As I was to learn that was the nicest part of my experience! Enter from Stage Left "the phlebotomist from hell" complaining about not having a break all day, working non-stop and couldn't wait to get out at 5:00 pm. The rubber tourniquet went on and then without trying to find a vein like always came the stab in the arm - ouch! "Oh don't worry I'll find a vein , take a breath." Two vials later a folded piece of gauze and a barely small piece of tape and "you're good to go." On the way out I went to say good bye to the receptionists and raised my arm to see blood pouring down my arm and off my hand - I mean pouring! Someone yelled "get this guy back there; who did this." Enter the phlebotomist once more - Someone else said "why no compression bandage, fix this." Oh yes did I mention the blue dress shirt that was soaked with blood. Yup, it could happen to you too, beware. The next day a lady at the main lab transcribed a lengthy message to the site supervisor with my cell number, told me she marked Urgent and that I would no doubt hear from then immediately. I have the supervisors name and have never heard from them. Next day a similar call and voicemail message was left for the CEO of Sonora Quest asking respectfully that he or his representative call me to discuss and prevent this from happening to other patients. That was a week and half ago - never heard from him or his office either. Guess it's all about Big Business now, not patient well-bing or safety. So there is a reason they have a 2.9 rating - seems there is a lot of mismanagement and lack of quality control at this location. I surely will never go back there and most likely never hear from anyone. As I said - Patients Beware!"
"Disappointingly Delayed Test result! I am writing this review to express my frustration and disappointment with the excessive delay in receiving test results from this location. The prolonged wait and lack of communication surrounding the test results have left me deeply dissatisfied with the level of service provided. I entrusted this facility with an important screening test, and it was clearly communicated to me that the results would be available within a reasonable timeframe. However, the reality was far from what was promised. The waiting period stretched far beyond what could be considered acceptable, causing undue stress and anxiety."
"Best Sonora quest location I’ve been to! They were super fast! I’ve never seen a location move people in and out so fast. Front desk was very polite. And Maria who did my blood draw was great! I’m one to faint with needles so she had me lay down for it and talked me through everything and kept me distracted. I barely felt a poke and she got it done fast!"
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