Embassy Suites by Hilton Phoenix Tempe 4400 South Rural Road, Tempe, AZ 85282

"Cannot rave enough about the staff. We had a hiccup during our stay and they went above and beyond to make it right. The rooms were like mini apartments, which was welcoming right off the bat. The outdoor pool is actually heated, with multi-colored lights for night swimming and actual deep end. There were lemon and orange trees outside of our room bearing fruit too. All in all we had a great experience and would definitely stay here again next time we're in the Phoenix area."

"I stayed at 4 different hotels across the valley this week. This one is by far the best. All of these newer places seem to forget how to treat people. The amount of bang for your buck you get here is incredible. The staff at the free breakfast buffet treated me better than when I was out to eat at a local restaurant. This is a hidden gem and I will be staying here again when I return to the valley of the sun."

"I rarely leave reviews but I’m this case i had to. I read several comments on rude workers and this was so not our experience. They went above and beyond, Julio at the front is the BEST as is the lady serving drinks at happy hour, and the lady making omelets daily. All the workers at breakfast were helpful. I’m sorry I didn’t want to mess up their names but they are awesome! The grounds are a bit run down, not worth mentioning but a few reviews talked about it so I thought I would address it. So not worth a complaint. Location great, if you are questioning it, don’t, just book the room!"

"The hotel is ok, but the staff is incredible! I'm a little disappointed that both the toilet and show run/leak, especially here in the desert. A lot of wasted water. The pool areas was very nice, well kept, and not crowded. Hot tub was very warm and therapeutic."