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Homewood Suites by Hilton Phoenix North-Happy Valley
2470 West Charlotte Drive, Phoenix, Arizona, United States
About the Homewood Suites by Hilton Phoenix North-Happy Valley
Homewood Suites by Hilton Phoenix North-Happy Valley is a comfortable and welcoming lodging institution located in Phoenix, Arizona. Situated at 2470 West Charlotte Drive, this hotel offers spacious suites with all the amenities needed for a relaxing stay. Guests can enjoy complimentary breakfast, a fitness center, outdoor pool, and free Wi-Fi. The location is convenient for exploring the attractions in Phoenix, including shopping, dining, and outdoor activities. Whether traveling for business or leisure, Homewood Suites by Hilton Phoenix North-Happy Valley provides a home away from home experience for all guests.
Photos of Homewood Suites by Hilton Phoenix North-Happy Valley
2470 W Charlotte Dr, Phoenix, AZ 85085, United States
Reviews of Homewood Suites by Hilton Phoenix North-Happy Valley
"Toxic Fumes, VOCs During my visit the hotel was having oil-based painting, caulking, and furniture touch-up painting and the fumes were noxious - immediate headache, sore throat. How is exposure to toxic fumes allowed at a Hilton property? I complained and my complaints were dismissed and all the hotels nearby were booked due to a conference in the area. The next day the front staff told me they would have an 'ozone machine' filter the air in my room which was a complete lie - they didn't do anything. This is unacceptable to expose guests to construction activities that require respirators according to OSHA."
"Love the Hilton. But this particular property was lacking. First they put me in a room they had just relackard the furniture. So the smell was toxic. Then switched to another room where the fridge was busted. Then the next day did late checkout so I could do some zoom meetings and there housekeepers interrupted 3 times before it was even time for a normal checkout. I had to finally get rude with them so they would stop. Love Hilton but no amends were made. Not even a slight discount for a room that had a busted fridge."
"This was a last-minute stay bc our flight was delayed so long that we couldn't make the drive to the Grand Canyon like we wanted that night. This man who helped me was extremely sweet, nice, helpful, and just had genuine care for others. I did not get his name, but it was Oct 12th, and we checked in around 830/9, maybe, and he was there in the morning when we went to breakfast. I hope this company reads these reviews bc this man went above and beyond to help me. You don't find good customer service anymore, and I did that night. We had a rough day of travel, and my husband had a seizure on the plane & we couldn't get to our regular accommodations - we were so disappointed, but this man made everything less stressful. He had long dark hair, and it was braided. Give this man a raise. A promotion. We need more happy.. genuinely KIND ppl in customer service like him. Because of him.. we will be regular Hampton/ Hilton customers. ❤️"
"I needed a hotel close enough to Lake Pleasant. This was 36 minutes south. It was by a lot of restaurants which was great! They just didn't set up my reservation when I made changes. There was new carpet being put in and we had to walk through the hallway with the construction. Also the electrical outlets weren't working in the kitchen."
"The manager is super professional and hands-on, which reflects on the quality of service. Carlos was so accommodating during the check-in process. The woman who runs the breakfast is on top of things and very friendly as well. The rooms are being renovated and look great. This was the first time in a long time we had this stellar of an experience at a hotel- will definitely be back!"
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