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Sonora Quest Laboratories
13856 West Waddell Road, Surprise, Arizona, United States
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About the Sonora Quest Laboratories
Sonora Quest Laboratories, located at 13856 West Waddell Road in Surprise, Arizona, is a leading health institution that offers a wide range of lab tests, including COVID-19 testing, without the need for a doctor's order. With a focus on empowering individuals to take control of their health, Sonora Quest provides easy online billing services for secure payment transactions.
In addition to offering comprehensive test information, Sonora Quest is committed to raising awareness about important health issues such as cervical cancer. COO Sonya Engle, a cervical cancer survivor, advocates for improved screenings and early detection methods to save lives.
Sonora Quest is dedicated to enhancing the employee experience and fostering innovation in the field of pathology. Their Innovation Center of Excellence initiative, featured in CAP Today, highlights their commitment to turning ideas into tangible solutions that benefit patients, providers, and payers.
While their chatbot provides general information about their services, it is not intended for interaction with live representatives or medical advice. By utilizing Sonora Quest's services, individuals can access high-quality testing options and support for their health needs.
Photos of Sonora Quest Laboratories
13856 W Waddell Rd #107, Surprise, AZ 85379, United States
Opening hours of Sonora Quest Laboratories
Monday:
06:00 - 15:00
Tuesday:
06:00 - 15:00
Wednesday:
06:00 - 15:00
Thursday:
06:00 - 15:00
Friday:
06:00 - 15:00
Saturday:
Day off
Sunday:
Day off
Reviews of Sonora Quest Laboratories
"checking in the front desk was so rude. I come here all the time to get my blood drawn, and I always have a good experience except for this time. I went in and this girl gave me attitude from the start. It’s the beginning of her shift and she’s already being rude to people. I’m guessing she’s like this on a regular basis. Everybody here has been friendly and helpful to me all the years I’ve been here. This is the first person who has ever been this rude. It was only nice and helpful. And it was like every single word she was rude. She couldn’t be nice for one second. Even though I’ve been going here for years, I will find another place to use because I will not interact with this rude girl"
"I was a walk-in, so had about an hour and a half wait, but was okay with it since it was only a 5 minute drive, plus a Holiday. The waiting room was packed, but everyone seemed to be in good spirits. The screen that showed the names of clients in numbered order was in the front of the room and hard to see where I was sitting. Another screen in the back of the room would be helpful to those sitting in that area. The staff were friendly and helpful. I give Katrina 5 stars for the awesome blood draw! She is the best that I have ever had! I didn't even feel the needle, and no bruising afterwards. Thank you Katrina!!"
"Please find some measure to reward Vanessa at this location. She really went the extra mile to call and let me know my order was received after the provider failed to send it to the correct fax number. When people are sick it’s the simply kind gestures that mean the most."
"Well that was by far the very best experience I’ve ever had giving blood. Check in was quick & easy. Was seen right at my appointment time & the fastest, most gentle & kind phlebotomist I’ve worked with. I have immense anxiety and usually pass out- I was in & done in 5. Hopefully don’t have to come back for a while haha but this is the location to go to!"
"Unless my doctor's order requires a specific lab/location, I always use this Sonora Quest Lab. The front end is business-like and efficient, and the folks who take the samples (phlebotomists?) are always personable and highly skilled. I highly recommend this location."
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