Sonora Quest Laboratories 630 North Alvernon Way, Tucson, AZ 85711

"This is the best lab I have ever been to in my entire life. Long story short I went to one that they couldn’t fully service me so they sent me to another one they didn’t make me re-make my appointment. They took me in as a walk-in, I did not wait long the receptionist, a young black female was insanely nice and very helpful. The young Mexican lady that drew my blood was so good at her job. I always bleed when other people drawing blood three little drops is all that came out. I was told to ask for a Jamie directly, and Jamie made it happen if that’s her staff great job just truly truly feels good to have received such great service."

"Just took my two week old and I was super nervous for him to get a blood draw. The staff was amazing and we got two vials of blood from him and he didn't even wake up. I didn't catch the name of the techs who did it but they were both lovely."

"I came in on a very busy Saturday and I was in and out, Liz was a pro!! Usually it's hard to find a vein but she was so fast, it was the best experience ever!"

"This place made me sit for 30 minutes for a poop lab drop off. Even though the lids were tightly sealed for my specimen samples, poop smells. If you must use this awful company, go to the small satellite offices where there’s one tech who does it all. You can drop off your poop in a drop off box, with your paperwork (they will give you proper time frames to do it. ); they are awesome. If you have to drop off a lab result at the 5th and Alvernon location, you will have to go through this ridiculous kiosk process and wait forever for a simple dropoff. I had everything ready to go, and the satellite technician told me there would be a drop off at the fifth and Alvernon location. There is no drop off. I had to check in, sit for 30 minutes with my poop smelling up the room, along with many sick people around me coughing due to the doctors office 25 feet across the room. The front desk folks are just an absolute complete joke. If you are a Banner Aetna Choice Plus customer, you will need to tell the front desk that the code to be used is “Maximum Savings vs. Standard savings” or they will charge you $20 incorrectly; they probably pocket the money because you will not get it back. If you don’t call Aetna. In fact, I would put money down that they love ripping people off and watching people get irritated with their smelly specimens in the waiting room. They offered zero masks as a courtesy, and I did not see any sanitizer around to kill the plume of illness that I had to wait in. If your doctor can send a lab request to any other lab company in town, do yourself a favor! It was just a miserable and disturbing environment."

"Betsy was the best phlebotomist I have had in a long time! Staff at check-in were so sweet and patient with the irritable boomers. If you need labs, better here than anywhere else."