Landmark Lookout Lodge Tombstone

"There should be a zero stars option for places like this. The first room we went to had a buzzing noise that we could not figure out where it was coming from, we pulled the middle cabinet out to unplug the clock thinking that was the problem and found leftover whoppers and other candy wrappers. So we started looking the room over and found mold in the bathroom, all the drawers were dirty including dead bugs. So we went and asked for a different room showing them pictures of the first room. Second room we checked and found potato chips on the floor and then a live bug. We went back to the front desk and told them their rooms were not clean and bugs were unacceptable. They told us we would have to contact Expedia for a refund. They had charged me an extra $40 for two extra people (they said a double queen was for 2 people and 2 extra was $20 each). I told them I would as least like the $40 refunded that I paid them at check in and they said they wouldn't do it. I told them, we did not stay there, how could they charge money for us not staying there. They said "we used the room". We were there long enough to know we didn't want to stay there and they consider that "using the room". When we said bugs were unacceptable he responded with "I don't care." My husband booked the room for me without checking the reviews. I hope more people read these reviews and stay away from this place."

"Genuinely the most dirty hotel I have ever seen. Not only was there mold in the shower, but LIVE BUGS crawling. Additionally, food in the room, broken window, stains on sheets, and the mold and bugs mentioned above. We were there for 3 hours trying to tough it out, and after we saw the live bugs - we were OUT. We drove way out of the way to find another place. DO NOT LET THEM TAKE YOUR MONEY BEFORE YOU SEE THE ROOM!!!!! They won’t give you your money back. I worked at a summer camp for many years and this was way worse - I’m not hard to please, lol!"

"I SEE ALOT OF NEGATIVE REVIEWS THIS IS NOT TRUE the room was really cool it's a bit older but clean the towels where nice and so where the soaps the beds where really comfortable and the breakfast included was great I had an amazing time and it's also in the perfect location thank you guys"

"Place was run down. Towels were sub par, bathroom floor was sticky and there was a very strong perfume smell in the room. The worst part was the constantly trickling water in the shower. The water issue was not confined to one room. They should be ashamed of themselves for wasting so much precious water in an area that cannot afford to be wasteful! Breakfast was blah."

"So many cockroaches in our room! Unfortunately the office was closed by the time they started showing up at night- in the bathroom, on the soap, in the dresser drawers, across the floor. The room wasn’t very clean as well and the floor was sticky. When we complained (very nicely) in the morning the owner didn’t even apologize and offered us only $7 back. The views were nice and the breakfast was okay but never coming back after that experience."