Harrah's Laughlin,

2900 South Casino Drive, Laughlin, NV 89029

"The rooms are hideous!! 1989 style and shredded drapes! The finish was gone on the coffee tables.... Just take them out along with the drapes!! Very few cocktail waitresses and not many jackpots going on. The best part was the steakhouse. This place is out in the middle of nowhere so be prepared to travel. I'll probably go back but I won't stay the night."

"Note if you book their upgraded rooms it will just upgrade you to what would be considered a basic or below average room at most other casino hotels. Staff are overall pretty friendly but my King room came with 3 tiny flat pillows and we asked for 4 more and they said they don't think they can do 4 but they will "do their best" then a friendly housekeeping rep came up with 2 and I enquired if they could find 4 and she said that the desk agent ("Patti") had only asked for 2 and that she was the big boss at the desk and she couldn't bring more than they permitted. Doors and halls are all beat up. Phone in room is disgusting, clock covered in dust. Restaurants in hotel are very basic but there are limited options in the town. In a hotel where they have so little going for it you would think they could come up with a simple request for a guest like pillows when so little is in working order already as it is. When you hold on the phone they brag about how they are the biggest hotel entertainment company in the world. So sad how they are so big and Rich but they can't have enough staff to dust and paint and enough pillows. Also doors slam like crazy because they are all wharped and people need to tug to shut them. Simple things and attitudes could greatly improve the property. Also pool is unheated so you don't expect it to be. Management before you reply with your generic pretend caring you can be a customer service superstar by replying that you refunded a night's resort fee for the trouble because you care about customers..... not just generic pretend caring. Thanks."

"Used our Caesar's rewards for the trip. Rooms were okay showing signs of their age. The casino had a nice variety of games. Also had a non smoking area. River taxis were not in operation because the river was too low."

"Rooms weren't as bright as they were in the pictures on their website. Not as clean as I thought it would have been as we found cigarette butts behind the TV and rappers underneath dressers, clearly visible. The floor was sticky in one area. Gaming was fun and the slots were a give and take. Room service was very very fast and efficient!!! I wish they would have more restaurants to choose from. The convenience store wasn't located at the top of the hill . Very inconvenient. There was an empty space where the convenience store must have been located previously in central tower. Doesn't seem cost-effective."

"The hotel is at the end of the strip and looks great from the outside. 3 towers on the river front. It's not a straight drive to the hotel from the street. You will meander down the driveway. There are two parking garages and a small open lot. The valet was very helpful. I was "upgraded" to the center tower because one tower was closed for the season. The room was very dated. Carpet was dirty. Tub water barely drained. The sheer window curtain was shredded. The soft chair was shiny dirty. That's my best description, but definitely needed to be set out to pasture and burned. Two stars only because the valet was nice and helpful."