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Hand and Stone Massage and Facial Spa
2765 South Market Street, Gilbert, Arizona 85296
About the Hand and Stone Massage and Facial Spa
Hand and Stone Massage and Facial Spa is a luxurious beauty salon and spa located in Gilbert, Arizona. Our skilled therapists and estheticians offer a wide range of services, including relaxing massages and rejuvenating facials, to help you unwind and pamper yourself. Whether you're looking to de-stress after a long day or simply treat yourself to some self-care, our tranquil spa environment and expert staff are here to provide you with the ultimate spa experience. Visit us at 2765 South Market Street and indulge in a day of relaxation and rejuvenation at Hand and Stone Massage and Facial Spa.
Photos of Hand and Stone Massage and Facial Spa
2765 S Market St Suite 101, Gilbert, AZ 85296, United States
Opening hours of Hand and Stone Massage and Facial Spa
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
09:00 - 19:00
Reviews of Hand and Stone Massage and Facial Spa
"Save your time and money. Had one of the most off-putting massage experiences at this location which included a masseuse making comments (though not intended to be rude) about my weight and size of my body. When I addressed this with the manager, she offered for me to come in and get another massage. Though I appreciated the gesture, I declined, as it would make me uncomfortable to return. So I asked for a refund for the previous massage. She let me know the most she could give me back was $20 out of the $110 that I paid. Which was almost more of a slap in the face than the original reason I was writing her. This was completely unacceptable for what is considered a “luxury” service. You are better off going to massage envy or elements for a better experience and higher level of professionalism."
"I have been a member of Hands and Stone and have had many great experiences at other locations. I scheduled a couples massage for my parents who were visiting and Gilbert was the only one who had an opening while they were in town. It was a great massage but they have fees they aren't as upfront about. I was charged an extra $20 for booking it in a couples room and was never told about that fee until I saw it on my credit card statement. I’ll continue to going to the other locations but not the Gilbert one."
"I've been a Hand and Stone member for many years. Just had my first service here yesterday with Gabby and she is AMAZING! I made a same-day appointment because I had knots that made it hard to breathe. Woke up this morning feeling nearly 100% better and saved me a trip to Urgent Care. Excellent service and customer service!"
"I had my first massage that was gifted to me at the Gilbert location. Honestly, I left feeling so good, it was just what I needed. Marcela is a miracle worker, I felt super comfortable and she made my experience more personable. I have gone to some resort spas and left unimpressed, but not today! Looking forward to my next massage."
"I have been a member of this location for years. The manager is non-responsive and elusive. My debit card was charged multiple times without my consent. I attempted to cancel my membership, which was ignored. Yes, I completed the "forms' required and gave the 30-day notice. Appointments scheduled months in advance were canceled on the day of, the appointment was on our wedding anniversary and nearly ruined my surprise to my husband. When attempting to reschedule the canned response was "we are unable to accommodate that". Save yourself a huge headache, go to Massage Envy! DO NOT do business with this terrible place and their unprofessional manager!!!!!!"
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