Farmers Insurance - Scott Schlossberg 17100 East Shea Boulevard, Fountain Hills, AZ 85268

"After waiting 18 days for the final policy from a different Insurance company, I called Scott for my client. We would have missed closing on time for their new home because we could not get evidence of insurance from the other company. Scott had a policy done up and to me within two hours and we closed on time. His policy was also $400 less than the previously quoted premium. I thank you and my client thanks you. I will be recommending Scott to my clients in the future."

"EDITED: I am no longer a customer of this group as of August 2022. Significant price increases and customer service issues forced me to move my business to another carrier. Original Review: My first contact with Scott and his Farmers Insurance team was on their reputation in our community. From the beginning of my process of a review, to a quote, to signing up and eventually switching my homeowners and vehicles, everything has been smooth and flawless. Thank you all for a great experience and I hope our business relationship continues for many years to come."

"I used Scott's agency for a year for auto insurance and renter's insurance. Things were fine. I made 2 bi-annual payments from different accounts, then toward the end of April, I sent an email to advise we would not be renewing the auto policy due to our move back to the midwest. Thought all was good. On the day we were closing on our new home, I see a pending debit to one of our accounts for a large sum from Bristol West. Come to find out Scott's agency was trying to pull for a 6 month renewal without advisement or authorization. The closing for the house took the majority of our funds from that account and their debit was denied. I advised the agency via email they shouldn't be trying to pull for a policy renewal which was explicitly cancelled and was not authorized. I was given assurances it would be taken care of and the bank fee of $30 would be refunded. I checked on my account today and found they made a 2nd attempt to pull the same amount and it was successful, for the funds were there. Now I have the problem of 2 other payments for bills are going to bounce since they basically cleaned out my account. I left a voice mail at the agency and did not hear back for several hours. I finally get an email response saying they will mail a refund check. One would think the agency or the insurance provider would be willing to transfer the funds back in immediately to correct their mistake. I thought so, but I thought wrong. I called the insurance provider to ask them to put the money back in our account. I was told it was their policy to mail a refund. I asked if it were their policy to grab money out of a person's account for an insurance policy which was cancelled a few days before they pulled the money? Very disappointed on the unauthorized money pull and the lack of customer service care."

"Scott has always been a great supporter of our community, and a successful business man, so when the opportunity arise to review our insurance policies we naturally thought of him as our first stop. Scott immediately strikes you as honest, sincere and no bull kind of guy who is in it for the long term. And family guy like he is, we are certain that we will represent us well and he will think of us as part of this family. Being active and knowledgeable in the business, and thorough is an important part of any business and Scott has your backi when it comes to insurance."