CVS

"April, the pharmacist, is amazing! I was having difficulty getting my son’s prescription filled due to supply issues. April was so very helpful in finding solutions and going above and beyond to ensure my son got the medicine he needed. Thank you, April!"

"I am so happy this is my local CVS because all the staff is awesome, including the pharmacy. They are very fast and efficient."

"Kyrene & Chandler Blvd has the worst pharm tech! Dr sent in an rx that was not covered by insurance. I called CVS to let them know I had a manufacturer coupon code I was told by Evan the pharmacy tech he could not take that code. He had to order the medication first that is incorrect. You do not need to order the med to get a price. He refused to take my manufacturer coupon code and then placed me on a punishment hold for one hour and three minutes yesterday, January 17 at about 3 PM. never came back to the phone to check. I called the front end of the store to have someone walk back there and find out what the problem was. Evan proceeded to tell me he was busy because there were cars in the drive-through and people in the store I let him know this was his job, and I am a customer waiting on the phone for my turn in line, disrespectful, rude and ignorant. I will never go there again and will file a formal complaint with CVS corporate and my Blue Cross insurance to let them know about how the companies their contracted with do business."

"I called the pharmacy today and the lady on the phone was extremely rude . I was having a hard time finding info about my pain medication and she was no help. She was irritated by my confusion on the situation. Immediately by her tone of voice I could tell she was in a bad mood. Someone with that kind of attitude should not be working directly with customers . Lack of good or even “decent” Customers Service. I am not familiar with CVS procedures, which is the reason I called, to get some guidance and assistance ."

"We had a very bad experience with the minute clinic care at this cvs location. We scheduled a visit for a covid test for a senior guest of ours. We arrived on time, but were asked to spend 10 mins at the kiosks machine just to enter the same info that I entered online while reserving the timeslot. At the end of the, checkin completion, the care provider came and said we're late by 10 mins, and we're not provided any service even after reservation. I seriously don't recommend anyone to this location and/or minutecliniccare. I gave 1 star because there is no 0 star option in google."