CVS

"Im just a little frustrated and done to the point where I had to transfer my meds to a whole new pharmacy, I have only ever used CVS and now I will never again. The last three times my medications have been put into the system and marked as “picking up on ___” there have been numerous times and like I said on different occasions where you guys have canceled one of my meds that are marked as pick up, you guys have argued with me and made me wait an hour for my prescription to be filled that YOU GUYS cancelled and put back, because your pharmacists were going to lunch. Your pharmacists are also rude, they aren’t up to date on your app changes. It took her 5 mins to literally talk to someone else and ask if they knew what the pickup section on the app was telling me about and showed her the email and said she never heard of that nor your text service where you guys remind customers of their medications. You guys need to stay up to date with your app changes and employees in the store because none of them are educated on your online services."

"Customer service at the pharmacy was not good at all. The technicians just stare are you in the line and ignore you. Don’t say anything like “We’ll be right with you” or “It’ll be just a moment” they just stare at you then walk away from the counter."

"I found all items I was searching for and at better prices than I had anticipated. I do not use CVS much because in prior years Id found them more expensive. I shopped with a reward card from Optum health.. thus the reason for using CVS. there was a small line and I decided to try self checkout. I messed it up & couldn't figure it out. Employee Darlene came and offered to take me at a previously closed register. She was very patient and very kind. I was using gift cards and was a bit confused. She was a blessing that day AND I found all the items I went in for."

"Don't come here! The minute you walk inside you become guilty until proven innocent. They view all customers regardless of age as thiefs. I asked a male clerk with glasses why the pharmacy was closed and he rudely replied, "the pharmacy is closed evvvverryyy day at 1:30 to 2pm for their lunch" as if he had told me personally a thousand times. This alone no big deal. I had about 15 minutes to wait so I figured I can do a lil shopping. Then the intercom blares, "customer service please scan all aisles". Again no big deal I'm used to being judged for my tattoos and style. After picking up my script I go to pay for my items at self check since the cashier was moving so slow. Then the male clerk w/ glasses comes to help her with a customer both moving very slowly. Meanwhile I've been waiting for assistance with the darn self checkout. After waiting in line behind The clerk moving as slow as molasses goes to a new register to help a new customer. Completely disregarding my need for assistance. This place has poor customer service. There is no cheer or happiness in what they do. Everyone hates work I get it but if you accept the job you need to do it. Such negative, and low energy is contagious."

"This CVS was a lifesaver. My boyfriend had an emergency root canal and had to get his prescriptions before we went back to Tucson. The wonderful people at the pharmacy filled the prescriptions even though they closed in 15 minutes. Amazing!"