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CosmoProf
17058 West Bell Road, Surprise, Arizona 85374
About the CosmoProf
CosmoProf is a leading beauty supply store located at 17058 West Bell Road in Surprise, Arizona. We offer a wide range of professional haircare, skincare, and beauty products for salon professionals and beauty enthusiasts alike. Our knowledgeable staff is dedicated to helping you find the perfect products for all your beauty needs. Whether you're looking for the latest hair color trends, skincare essentials, or professional styling tools, CosmoProf has you covered. Visit us today and discover the best in beauty at CosmoProf.
Photos of CosmoProf
17058 W Bell Rd #105&106, Surprise, AZ 85374, United States
Opening hours of CosmoProf
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 16:00
Sunday:
12:00 - 16:00
Reviews of CosmoProf
"So many products, helpful employees!"
"The variety of products for professionals is infinite. The staff is completely knowledgeable on their products and helpful when buying items never purchased before. I trust their input and guidance when second guessing the best product to purchase for the right results...I'm a licensed cosmetologist and do my own hair. I'm naturally a very dark brunette (probably a level 2 or 3) and am able to accomplish my platinum look with their help on the best lightener and toner! LOVE this store and the location is perfect for me!"
"Amazing store the girls there are great it is always clean and stocked the best they can be with everything going on. Even though it was hard to get things in they still made sure to take my information down to get a call back when the items I needed came in."
"Poor customer service Purchased an item prior to Covid (late march), decided it wasn't needed, went to return but the company implemented a "no return policy" okay fine, i understood (despite being within the 60 day window). Was assured there will be some adjustments once they determine with corporate what the steps going forward were going to be. Called every 2-3 weeks to see if returns were accepted, wasnt until I called on july 1 that I got a yes. spoke to the associate AND the manager about the return being out of 60 days, never been opened-paid in cash and dont want store credit. Was told by the Manager Teresa that she would either return it by debit card or would do cash, great! drove 30 minutes, was told well its beyond the 60 days and wont give me an option to do the return by the manager so theres nothing they can do....ARE YOU KIDDING ME??? I specifically called so my gas wouldnt be wasted nor my time. Called customer service and after another 30 minutes (on hold), was given another number to call. The rep was concerned that I had called prior and yet the manager still acted as if she didnt acknolwedge the phone conversation. What type of management says they will do something then NOT do it? But whats better is the rep informed me that there was a 3 to 4 week period where returns beyond 60 days were being taken...however the 2 times I called i was told by the associates that "we aren't taking returns at this time, actually we dont really know when we will be able to". Save yourself time just go to a different cosmoprof...they tell you one thing and do the opposite"
"Make sure you get here AT LEAST 5-10 minutes before they say they close. Apparently Cecilia has places to go and locks the door before the actual closing time. I will be contacting corporate as well, this isnt how a good buisness should be ran!"
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