Jride Bikes Cave Creek, AZ 85331

"I bought a new ebike rack from a store in Michigan which snapped in half on the trip down to Arizona. I had to buy a new part as the rack manufacturer refused to honor the warranty and then that part did not fit. Jride brought a happy ending to this story by fixing the rack for nothing despite my best efforts to pay him something. He did for nothing what I could not do at all by myself. Thank You Jay."

"Unfortunately I had a bad sales experience with Douglas who I feel acted dishonestly and unethically. Hopefully other members of the sales team are great and based upon other reviews (if legitimate), it appears that some customers are getting good service from someone there. This is the first non-4 or 5 star review I’ve left for any shop or restaurant on Google and I don’t do so lightly."

"Its been a pleasure working with Jay over the years! He has been servicing my Yeti’s, Norcos and now Trek. During this time, I have referred at least 20 customers to Jay, all of which have purchased bikes from him and could not have been happier. This is my 6th bike from Jay (trek rail 9.9) with lots of upgrades. I have purchased from 5 other dealers in the valley before I met Jay and he has by far the best in prices, customer satisfaction, and repair service. I am a life long customer and will continue to refer all my friends to his shop. Just picked up another bike from Jride, fuel ex-e. This this bike is amazing, weighs only 37 lbs for an e assist bike. Purchased 2 more bikes from Jay more 9.9 Rails. One for my wife and another for my son. These are great bikes for long Mt trips to Prescott /Colorado."

"Sooooo I’m a pretty picky person and I was astounded by the amazing job the shop did. Jay and Dougy exceeded all expectations when tuning up our bikes. My bike looks brand new and I am still amazed how good a job they did. Not too many places go above and beyond and these guys do. I highly recommend Jride bikes and it’s my new go to shop in the Phoenix metro. If you need a shop this is definitely the spot!!!"

"We were referred here by biking friends and had a fabulous experience buying a woman's bike. The shop has a New York theme and is lots of fun. Jay was so knowledgeable and service oriented. Really a super experience!"