Camping World 10255 Papago Freeway, Avondale, AZ 85323

"Very predatory and dishonest sales tactics. They waste your time and try to keep you there as long as possible then hit you with added fees. We did end up buying from them, but their shop did not repair most of the items on our punch list and put the added fan we bought in the bathroom instead of over the bed because "it was easier for them". In the process they cracked the ceiling. They also gave a lot of wrong info on the walk through. And if you do buy from them, absolutely do not take it back to them for warranty work! They keep it for months and charge you if the warranty work is rejected (and they don't fix it). Never again. You were warned. Note: this is not spam. This review is for the Avondale store we should have walked out of, but did actually buy from. The other review is from the Mesa store that was way too scammy, so walked out of it before buying. If camping World read the reviews, they would have understood that. But, they are camping World and I'd not expect them too read, understand, or care..."

"I came into Camping World with a very specific list of parts and to pick up and order placed just two days before. Joshua, at the parts counter ordered me the exact replacement part for my older camper and offered incredible customer service, calling me back when my call dropped multiple times and letting me know exactly when it had arrived as we were in a time crunch to get back to traveling. Thank you! Sandy (Sandy Klaus!!) then helped me find the rest of the parts on my extensive list and provided me with excellent recommendations and service. She was extremely helpful and knowledgeable. Big thanks to the team at Camping World for making things so easy and for allowing us to have a great trip! I highly recommend them!"

"Liars and useless employees. Needed a new sink, was told they had the kind I needed by several employees and assured it was in stock. This was after playing telephone games with their reception who claimed the departments in the store purposefully turned their phones off as to not help customers. Long story short they lied about the sink to get me into their empty store. I will never be shopping here ever again. I will be telling friends, family, and fellow food truckers to not shop here. Just go to state trailer they at least don't lie and attempt to do their job. The manager at the store merely shrugged at the lack of customer service."

"Very frustrated with the Camping World service department in Avondale. I purchsed a brand new Coleman Lantern 1 year ago. While on my first or second camping trip i had noticed water leaking under the camper right by the entry way. Immediately after that trip i called and scheduled an appointment to find and repair the water leak. When i was describing the issue with the service advisor i also let it be known that i had another trip coming up soon. The service advisor told me that if it isn't fixed by that time that i could come pick it up for the trip and bring it back to replace any defective parts. The service advisor requested that i contact him a few times to remind him of the trip so they could be sure and have my camper back together and ready. So, i go to pick my camper up and something told me to go inside and check it out. Lo and behold the bed is still torn apart so i had to wait about an hour for some guys to come and put it back together. During that time i decided to walk around my camper and check some things out since i was a new owner. While walking around i looked up and noticed that a plastic end cap had beeen busted off of the awning. Not to sure what happened but it wasn't like that when i dropped it off. Service advisor took note and the part was replaced (Only good experience at this point). The leak was never found but i dont think they tried to hard becasue the only part they tore up on the bed was in the corner by the water pump. A few months down the road. Just used my camper again in mid August. Walked into the camper on the second night and our entry way mat was soaked. Turned on the light and water was everwhere. It took 4 bath towels to soak up all of the water. Again, immediatley upon return from the trip i scheduled another appointment. Was assigned to the same service advisor that i had the first time. Explained what happened and told him that it had gotten much worse than the previous leak. Dropped the camper off on the 28th of August and on 5 September i text messaged service advisor to check on progress. He replied that same day and said that they could not find any leakes in my camper. I thought, "Okay, this is a joke" but no they were serious. I told him that it was hard to believe and asked him if he saw the photos i took of the leak. He asked for the photos and i sent them to him. A few hours later he messaged me saying that the camper they looked at was not mine and that they were currently pulling it up to take a look at it (Wow), A few days went by and no calls about the leak so i messaged him and he said that the tech wasnt in and he would let me know something on Tuesday. Its thursday now and no message about my camper so i decide to just drive down and try to get some info about what was going on. As soon as i park in the parking lot i get a text saying," We could not find a leak and the claim for water damage was denied". Ironically the wood damage is at the base of the bed and guess where the water tank is? Yep, right under the bed. Going to start making some calls and gather paperwork from the day i bought it. I really do not want to be stuck with a brand new Coleman that constantly leaks water."

"Service Department is another story... Currently having issues with the hitch that was installed. We are trying to work with they service department to have the 5th wheel hitch they recommended removed. We will see. Have sent pictures and video. Let them know as soon as we noticed the issue. Have only had the whole set up for just over a week. When we first left... Everyone we worked with from Lana at the front desk, to Big AL in sales, Sam and Russ in finance and David during our final walk through were professional and knowledgeable. We look forward to many more years of camping. Thank you."