Shell 2011 East McKellips Road, Mesa, AZ 85213

"Gas stations are getting dirty and dirtier all the time seems like they would be getting cleaner after the whole covid thing but no nobody really cleans very well in gas stations. Another thing is I've seen to be extremely rude to homeless people who are just trying to sit down get a drink and take a rest. But everybody just wants to move along move along move along You can only go so far so long on foot in the heat in the cold people need to have a little more compassion If somebody's sitting outside on the sidewalk there's probably a reason for it I wish people would offer to help other than snub their noses that people"

"This location is the worst I've ever seen. Not only is it very crowded and hard to park but usually their air machine doesn't work. Also, their customer service with their employees is almost non-existent. I just walked in there now and did not get one hello or thank you when I purchased my product. I said to the Cashier "y'all don't even say hello?" (Since he was talking to the guy next to him who was another cashier) . He had the balls to say "I just woke up my bad"....still didn't say hello still didn't say thank you. No clue about customer service. I WILL NEVER COME BACK HERE"

"I always have to shove my debit card in again and again until it finally decides to take it, sometimes I have to do more than one transaction because it times out. My shell fuel rewards never work, I put in my number and it recognizes me and my rewards but doesn't actually take the price off."

"Great service. Accepts credit/debit/cash at the pump. Was in and out fast, no issues with slow pumping gas."

"typical gas station. Owners do an okay job at keeping the pumps functioning, but could better monitor the pumps for those people who choose to use the pumping stations as parking spots. This location at times is extremely busy and you will have to wait for a pump or go to another station"