Circle K 2012 West Southern Avenue, Mesa, AZ 85202
About the Business
Circle K is a popular convenience store chain located at 2012 West Southern Avenue in Mesa, Arizona. Offering a wide range of services including ATM, finance, food, and gas station, Circle K is a one-stop shop for all your daily needs. Whether you're looking to grab a quick snack, fill up on gas, or take care of your banking needs, Circle K has you covered. Visit us today for a convenient and hassle-free shopping experience.
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Reviews
"Would of gave it a went to pump gas put 20.00 in and it took my 20.00 and didn't give me a receipt it was out .there was nothing on the pump but it took my money Joanne refuse to call her manager. She seen she's me all the time when I stopped there. Will never go back poor training. She could of called the manager. But didnt. Went back got it solved but never will go back on 3rd shift, the girl is very un professional, she is in the wrong business she has no customer service when a problem arises."
"terrible service... always rude to customers... Always first to increase gas prices and last to go down... Always out of tobacco products... Slow service and they push the automated register on you even when they're not busy... I need cigarettes, the robot can't grab those... yet... But can't wait til these guys are unemployed and replaced by AI... go to quick trip it's better... Pretty sad they don't even need robots to get everyone checked out... what is wrong with circle K? Have the franchise owners just given up? what a joke..."
"We frequent Circle K several times a week and rarely do we have any problems, especially with the employees. So as we've all heard at one time or another, the ol' saying that states, "the customer is always right" and for the most part, it holds true because let's face it, IT IS after all, US......"the customer" who chooses what store they go to and to purchase whatever it is they are needing or wanting to buy, correct? Ok, so, if Circle K normally has items such as, fountain drinks, as many people go to Circle K specifically for the fountain drinks alone! Is it NOT the employees JOB to replace the items as they run out, especially if there are more of the item in the back of the store or in the stores storage or whatever? Well, why is it when we went up to this particular Circle K location specifically for Mountain Dew fountain drinks (AND I SHOULD MENTION WE WALKED ALL THE WAY UP THERE AT 1:30AM, JUST FOR THE FOUNTAIN DRINKS) and upon filling up a cup with what was supposed to be, Mountain Dew, it was coming out clear, it was obviously out and needed to be switched to a new box of Mountain Dew syrup, to then ensure all customers who come in after me for the same thing, they will have it available! Right?? Well, I mentioned ever so nicely to the 2 girls working that the mountain dew was out and I requested if one of them could please switch out the mountain dew box (there was 2 workers just standing up at the registers with NO customers in line and doing nothing but talking to one another) and she responded to me like this, "Yeah, Sooo, We decide when we want to replace them, mostly around 3am" and she proceeded to look at the other employee and just laughed. I asked her once again, so your not going to or don't want to replace the mountain dew for me? She said "No, I said we don't have any" Ok, first of all, stating to a paying customer that they only replace things when THEY WANT TO is a rude way to explain this procedure to a customer. She didn't even give me the benefit of doubt and humor me by at least checking to see if she could replace it for me and have me leave the store, happy with my purchase! Those girls were rude and I don't appreciate being told that only they decide when they want to replace things in the store. The time was around 1:30am and they were NOT BUSY and actually I was the only customer in the store at the time! I'm sure I'm not the only customer that those two have been rude to! Employees like, those 2 girls will have your store and/or company losing customers daily with the way they speak to them!"
"STAY AWAY FROM THIS LOCATION!!! Three times now, after pumping gas, I've had to go inside the store simply to get a receipt. None of the printers work at the pumps, and when you ask them inside, it takes 30sec for their system to catch up and print one out for you. I've literally watched 3 people pay for their stuff and leave before I got my receipt. If you have a few hours to kill, I'd recommend this place, otherwise its an INconvenience store. Go to QT instead."
"To start of I'd like to state that I have worked at this location before. I understand how stressful and ignorant a lot of the clientele at this location can be. That being said I don't feel this situation warranted the response I received. I grabbed a large soda with the intention of getting cash back. As I walked up to the cash register I was hardly greeted with a hello. I put my card in the card reader and selected cash back. At this moment the cashier was not near the register nor had they informed me they were counting down their drawer and so incapable of giving me cash back. When prompted on their side of the register they got upset and told me I should have told them I was doing cash back. I then responded by saying it was their job to inform me. This made them even more upset and so the cashier next to them jumped in to help. Needless to say I got my cash back but was met with a very negative attitude and zero accountability on the employee's end. I'm not going to state names because I don't know what they are going through or who they have to support financially but this situation did not warrant that response and therefore could've been handled with a lot more grace. Hopefully this employee is trained on how to respond and can be more patient with people in the future!"
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