The Spa at CIVANA

"I stayed at Civana for a solo getaway and I am so glad I did a spa treatment while I was there. I booked the Revive to Thrive with Julie and it was so healing and powerful. She gave me exactly what I needed. Then I spent the rest of the afternoon in the spa (because when you book a treatment, you get access to the spa area for the whole day!). I enjoyed the hot and cold plunge, the dry sauna, and the steam room. It was so relaxing and grounding. I definitely recommend booking a treatment!"

"This place is magical! Just did a solo trip for 4 nights - the classes and teachers are amazing, the food is spectacular, the staff is 5/5 stars and honestly I'm leaving so rejuvenated I feel like a billion bucks. Highly recommend for the solo traveler, especially busy mamas!"

"I have tried unsuccessfully in the past to obtain information about what products the spa uses because I’m vegan and to inquire which services are 100% vegan. Good luck trying to get through their phone lines. I have called on many different days and times, so I am concluding that it is not because they are busy but because they are poorly staffed. The 2xs I have gotten through, the receptionists were not friendly nor knowledgeable. They could not answer questions regarding products or services. I was told someone would get back to me but no one ever did. So unfortunately, I haven’t tried their spa services but I have tried their restaurant Terras which is excellent and I wrote a 5 star review on that."

"Nice place. Booking/billing nightmare. I like the facilities but I will not be returning due to the last experience. I booked and paid for a resort pass for myself and a massage for my wife which I understood includes access to the spa/resort. I'm still unsure. I gave them my ID and card upon arrival but apparently wasn't charged up front. I didn't check but assumed they would ask my wife for payment when she checked in for the massage. They didn't and we left and received countless calls before we arrived home stating that we had not paid. I returned the calls promptly, and waited through endless hold times and transfers until a young man took my card information but could not give me a total. 2 WEEKS later all the charges started coming through and I called to get clarification, never getting through and being sent to voicemail. After 6 emails with little detail and no follow up, I have decided to let it go and never return to Civana in lieu of wasting more time on the matter. If their booking, billing, check in processes were easier I would give a higher rating. As they are not, I say goodbye."

"Exceeded my expectations in every way. Booking was a little cumbersome if you don't book a room with them. It'd be nice if there was an option to book online. I understand giving priority to guests staying at the resort. Perhaps have a questionnaire if you are staying at the resort and if you select yes, you need to provide your booking confirmation number. Then, a number of days before, open it up to non-guests. Other than that, really outstanding spa. Beautiful in every way. Kaitlyn was just wonderful and did a fantastic job on the facial and body wrap I received. I will be back!"