C-A-L Ranch 2350 Miracle Mile, Bullhead City, AZ 86442

"DO NOT buy baby chicks from the local BHC Cal-Ranch. They do not follow the proper protocol for baby chicks. Not even their own recommended protocol. I went to cal ranch yesterday and today. Both times I kindly mentioned to them that they are using pelletized bedding which is dangerous to baby chicks, they will confuse it with food and become impacted. When I say kindly, I mean I couldn’t say it any nicer if I tried because I was only worried about the best interest of the baby chicks. The animal area supervisor scolded me and told me that they don’t have that problem, although yesterday when the kids and I went there were atleast 10 baby chicks dead. When my husband and I left the store the assistant manager came out and yelled at me saying that I was being derogatory with her employees every time I come in, mind you we have spent close to $4,000 since this store opened in December and only talked to employees twice in hopes of saving these baby chicks. I order my chickens from the same hatchery they do, I know the protocol. My husband tried to explain to her that I wasn’t the one being mean, it was the employee. She told him to stop talking that she wasn’t talking to him she was talking to me. I asked her if I could please explain what happened and she told me no and walked away. Please note this is the chick protocol from their own website, that states flakes should be used for baby chickens. We are both beyond upset with how we were treated and will never spend money at Cal-Ranch again."

"The store assistant manager Cristina carries an entitlement and an attitude like no other. I was behind an elderly couple in line trying to return an item, and chimed in to try to help because she failed mention to them that the item was not on the receipt that they brought(found out during her attempt at an argument with me), and instead she just told them they could have gotten it anywhere because the tags were removed (it was given to them as a gift). Her tone was belittling and condescending the whole time. She could have even tried to look up the item sku# from the clothing tag or do -something- to help them. Then she proceeded to snap at me multiple times, telling me I'm just a customer in line while using another disrespectful tone, and then I was even told I was bad in my profession when I mentioned what I do for a living. Hopefully this was just a bad day and doesn't soil any future visits, I quite like the selection of amenities for animals."

"Great place to get supply. Don't expect to get any sale stuff as they are always sold out as soon as they open ."

"I've been here twice in the last two weeks. First time they had trouble finding the price for some feed...just couldn't find any inventory codes. A manager finally did something so that I could finish. Took awhile. Second time, today, they couldn't find the item in their computer. A manager finally showed up...wrung her hands...apologized...sent someone to check. My wife went back to the shelf and found it so that they could ring it up...at the wrong price. Apologies...more waiting. Finally they rang it up as misc and I got out of there. Good thing that we have Tractor Supply in town. Hell, I'd drive to Lake Havasu to get to TSC now."

"Was told to leave my bag by the front I said sure then was told to leave it by the door where anyone could walk of with it. They said that's not they're responsibility. When while they where ladys with purses as big as my bag which has my chef tools. I was on my way to work and that was my first and last time a cal ranch. I am a frequent shopper in that plaza and not one of the other stores i.e. big lots which i just left buying items or cvs ever treats me that way!"