Albertsons 9243 East Baseline Road, Mesa, AZ 85209

"This store has the worst service ever. Last time in the store I had to dispute every sale item that I was charged full price for. After asking 3 times to verify the pork price was corrected I got home and it was not. Ordered on the app today to make sure I got the sale prices and got an unwanted substitution and missing 75% of my order. Why even allow the order to be placed if you don’t have it? When I asked the curbside person she just said have a nice day and walked off. Hopefully the Kroger merger never happens or this is most likely what will be the outcome everywhere. Albertsons has all my purchase info so they can make it right or just continue to suck."

"I've shopped here for the last couple of years. I love the convenience of the hot wings bar when I need a quick meal. I use self checkout mostly but the employees I have interacted with have always been kind and courteous."

"I'm so mad at their horrible customer service. I called yesterday around 5:30 pm to see if they carried some baby formula and they said yes. When I got there there was none and I drove all the way from apache junction"

"You need to find a pharmacy staff that provides a decent service. Lost prescriptions, dropped calls after holding 6 times for 20 minute's. And no return calls when a voice message left. You provide a service to the public. Hopefully when Kroger takes you over.. the Baseline store becomes a history item."

"10/12/23 I was in the store today, I heard the Customer Service Manager bitching out 2 employees about their break. The session was obvious to a few customers and I felt bad I didn't say something at the time (might want to handle it in private Denise) PS, I always have a great experience with the cashiers, they are very friendly and helpful!"