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CBM
7650 East Gelding Drive, Scottsdale, Arizona, United States
About the CBM
CBM is a well-known hardware store located at 7650 East Gelding Drive in Scottsdale, Arizona. With a wide range of tools, equipment, and supplies available, CBM is the go-to destination for all your DIY projects and home improvement needs. Whether you're a seasoned contractor or a weekend warrior, CBM has everything you need to get the job done right. Visit us today and experience top-notch customer service and quality products at competitive prices.
Photos of CBM
7650 E Gelding Dr, Scottsdale, AZ 85260, United States
Opening hours of CBM
Monday:
07:30 - 16:00
Tuesday:
07:30 - 16:00
Wednesday:
07:30 - 16:00
Thursday:
07:30 - 16:00
Friday:
07:30 - 16:00
Saturday:
07:30 - 16:00
Sunday:
Day off
Reviews of CBM
"What a pleasant experience it was to come here today. Rachel couldn't have been more helpful and they had everything I needed, and at a very respectable price. I will definitely be coming back."
"Came in with a little part for a door handle, not a money maker. The receptionist was nice and offered me water. The man that helped me with the part was awesome. He knew what I needed at a very inexpensive cost. The locksmith was going to charge me a fortune. Great service and would love to do business with them in the future. Thank you for your help solving a problem for me."
"Rachel was great to work with. Excellent follow-thru and kept me informed along the way."
"A bit of a long-winded review, but hopefully others will save time and their own sanity based on my experience. This place might be the most useless business I’ve ever experienced. I’ve tried to purchase doors and countertops here and no one cares to help or even respond to me. I’ve been in to the store, to be told the salesman will be back in 20 min. I returned 30 minutes later, waited another 10 and he finally came in and started talking with some coworkers about the haircut he got while I was sitting there waiting. He never acknowledged me. I had to leave so I thought I’d just call back to discuss my needs with him. I called his cellphone a few times, never got an answer and voicemails were never returned. Follow up calls were met with a “voicemail full” message. All unacceptable for a “sales person”. A follow up visit to the shop allowed me to talk to the actual Owner about my door needs. However, he never followed up with pricing or lead times either. A follow up call with the owner yielded the same result. He assured me he’d have someone get back to me as soon as possible, but I never heard anything from anyone. A few weeks later I tried to get pricing on Caesarstone countertops. Same results. I went back in physically for a third time to have the receptionist tell me there was no one there that could help me. I mentioned that it was really impossible to purchase anything from this company, to which she replied “yeah I guess”. No offer to take my name or number, no offer to help in any way, she really couldn’t be bothered. Three visits in person and likely half a dozen phone calls yielded not a single response. Anyway, I took my business elsewhere and purchased over $9,000 worth of product this company could have sold me if they had bothered to return a phone call. Don’t waste your time on a business that obviously does not care about customers or even their own company. However, if you’re looking for a job where you can get paid for doing nothing, this may be just the place for you."
"This place doesn't deserve one star. If they put as much effort into sales and customer service as they went out of their way to ignore me, then they would be successful. When I was approached they were INCREDIBLY RUDE!! Unbelievably RUDE!! Getting answers to simple questions was like pulling teeth. Most of the time, they were clueless.They were irritated by my mere presence in the store. They were rude until the moment I left. I need to purchase hardware and interior/exterior doors for 3 homes but after this experience I will be shopping elsewhere. Money is not a factor. I will make certain family, friends and neighbors know how horrible this place is!"
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