Take 5 Oil Change
2694 South Market Street, Gilbert, Arizona, United States
About the Take 5 Oil Change
Take 5 Oil Change is a reputable car repair institution located at 2694 South Market Street in Gilbert, Arizona, United States. They specialize in providing quick and efficient oil changes for all types of vehicles. With their expert technicians and top-of-the-line equipment, customers can trust that their car will receive the best care possible. Take 5 Oil Change is dedicated to providing excellent service and ensuring that every customer leaves satisfied and with a smoothly running vehicle.
Photos of Take 5 Oil Change
2694 S Market St, Gilbert, AZ 85295, United States
Opening hours of Take 5 Oil Change
Monday:
07:00 - 20:00
Tuesday:
07:00 - 20:00
Wednesday:
07:00 - 20:00
Thursday:
07:00 - 20:00
Friday:
07:00 - 20:00
Saturday:
07:00 - 20:00
Sunday:
09:00 - 17:00
Reviews of Take 5 Oil Change
"I recently visited Take 5 Oil Change and was disappointed with the level of service. The staff member, Leilani, lacked communication skills and failed to provide essential information about the service being performed on my vehicle. Despite expressing my preference for a specific type of oil, there was no discussion or confirmation of my request. Instead, I was presented with a completed service that used a different, more expensive oil type without my consent. The lack of transparency and disregard for customer preference was concerning. Additionally, the staff member's unprofessional behavior, including not wearing a name badge and providing minimal interaction, added to the negative experience. When I inquired about the oil used, the response was dismissive, leaving me with unanswered questions and concerns about the service performed on my car. Overall, my experience at Take 5 Oil Change was not up to the standard I expected. Effective communication and customer involvement are crucial in service industries, and unfortunately, these were lacking during my visit."
"Took in my car for just an oil change, Car drove fine the 4 miles back home wasn’t driven at all until the next day in the afternoon drove approx 15 miles when the dash starts lighting up and car tells me it’s going to shut down I get to my destination turn the car off and then it doesn’t turn back on , I called the location back and they had the guy who did my oil change come check on the car he stated “I’m only gonna check what we touch during the service any other part of the car isn’t our liability” he checked it and said he couldn’t find anything wrong with anything that they touched. They towed it to a shop where they also couldn’t figure out what was wrong , gets towed back to my house after a week of my car not working , I pay a mechanic to come check out the car and he showed me where they didn’t put the air filter (that they removed and showed me it was dirty and asked if I wanted to buy one) on right and it was full of leaves and the leaves were getting sucked into my car because it was out in backwards! When I asked for a refund they stayed “Nothing really happened to the car” so I couldn’t get one , Even tho I went a whole week without starting and without work . Staff was super friendly the whole time but I highly do not recommend Don’t understand how they “triple checked everything that we touched” but never checked if the air filter was installed right."
"WOULD NOT RECOMMEND!! DO NOT GO HERE FOR YOUR OIL NEEDS! I took my suburban in on 9/6 for an oil change. About two weeks later I noticed a small amount of oil leaking. I ended up taking my car in a month later to a different oil place that I trust, because there was a good amount of oil leaking now. I had to pay again for oil. They informed me that I had almost no oil left in my car and that the oil filter and cap were completely loose. Whoever changed the oil previously was very inexperienced. I drove to Take 5 to inform them and immediately they were very apologetic and understanding. Said they would refund my oil change from a month ago if I just waited 20 minutes. Well I waited 30 minutes and had to go find someone to talk to again and they had not resolved the issue. Said that they would fix this problem and then call me around 3/4PM the same day to notify me of the refund. I have received zero phone calls on this. I even called them 7-8 times to speak to someone and NO ONE answered the phone. I will be going in tomorrow and wasting more of my time on this. Again.. I DO NOT RECOMMEND. They have inexperienced employees working, terrible customer service and do not follow through."
"Would not recommend. I went in earlier today for an oil change today and it has been leaking from my filter AND my plug all afternoon. I noticed a little when I parked here and there as I was running errands but thought it was just a little residual oil that splashed on the frame or something. Can't wait to find out what is waiting for me in the driveway tomorrow morning when I leave for work. I called to document this and allow an opportunity to remedy the situation but the phone rang and rang and rang with no answer. I don't have time to take it back in to wait an hour for a "10 minute oil change" not to mention the nice stain in my driveway."
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