Higley Park Dental

"This dentist is deceitful, greedy, and will surprise you with charges outside of your coverage for "examinations" that you never asked for or were warned about. I have been going to a dentist every 6 months for the past 20+ years and never once have I been charged for anything outside of what my insurance covers. To say that insurance doesn't dictate what they perform is understandable, but they should make a much clearer distinction between what constitutes a "cleaning" versus an "examination." Even if the standard practice suggests exams every 6 months, give your clients the option so they can cross check with the limitations of their insurance. If you're going to Higley Park Dental, make sure you know what you are getting before any work/examination/cleaning is performed. Otherwise, you'll get surprised with a bill for work you never asked to be done."

"I sent them an email two and a half weeks ago because they're in my neighborhood, In-Network with my insurance, and have good reviews. I was looking to have a wisdom tooth extraction set up but since they're not responding I just found a place in Maricopa that doesn't need the referral. I'm still looking for a place for routine dental cleanings that actually responds to their messages. This wasn't an issue in the South."

"Dr. Eckman and staff are kind, calm, and professional, and always do a great job working on my sensitive teeth. The office is spacious and comfortable, and they use the latest technology to make dental procedures a breeze."

"I used to love this place. The Dentist and Dental Assistants are super friendly and informative but today I called at 10:30am and the front desk was RUDE. She was very short with me. I had missed my appointment due and was not able to call or text to cancel because I was in a different country so I emailed them to try to cancel because I have a cold sore and did not want my mouth being worked on due to it hurting and being very contagious. When I called to reschedule, I explained why I wasn't able to call or text to cancel and that I did send and email trying to explain why I could not show up. The front desk lady just said "Nope, still a $50 fee". If I had COVID would I still get a fee? This is ridiculous when I am trying to stop the spread of a cold sore which is oral herpes. I asked her to cancel my reschedule and she just said "Okay, bye." That was all. She was very rude and not understanding. A shame because again, I think they do great work but unfortunately I will not pay $50 because I missed my appointment due to being sick and not wanting to spread the germs to others and I will not be treated the way the front desk treated me."

"I have been going to Higley Park Dental for a couple months now. Enough for a treatment plan to be finished and a good cleaning. From the moment you walk into the door, you feel welcomed and the back is amazing. From the dental hygienists, dentists and assistants; they are all amazing. Definitely recommend this office and will continue to use them and recommend them to anyone looking for an awesome dental group."