Smart Start Ignition Interlock 2051 South Dobson Road, Mesa, AZ 85202

"I have already filed an official complaint with the better Business bureau and given a review on Yelp in the hopes that it might turn some heads. Things have changed now. I attempted to make a payment to continue to drive my vehicle based on my set payment plan and was refused that right via their website and their poor poor customer service. So with this happening I was locked out of my vehicle due to non-payment even though I readily attempted to make payment. It was very simple process. Here's where it gets interesting, beyond the fact that it's keeping me from my doctor's appointments and getting my medication which puts my health in jeopardy, my best friend passed away yesterday and I did not have a vehicle to go and make sure that he was okay. To possibly save his life. Because Smart start, the highly highly sketchy company wouldn't allow me to make a payment to utilize my automobile. I'm in financial dire straits right now, and have they just worked with me and not walk me out of my customer portal, I could have been there for my friend. So this is beyond my health even though that was a big factor, they could have done the right thing and prevented this from happening. There are not Shakespearean words that can describe the abhorrent nature of their business practice. And I'm taking this higher and higher and higher and I implore all of whom utilize their service to transfer to another company. They don't deserve your money and they don't deserve your patronage. I am beyond livid with the.underhanded and unbelievably crass way that they treat their clients. I begged to have my car unlocked and had payment at the ready, but they weren't having it. Are you happy Smart start? Are you happy with blood on your hands? You're not just unethical, you're evil. This is just the beginning of my rant."