Earnhardt Chevrolet Service Center
2121 North Arizona Avenue, Chandler, Arizona 85225
About the Business
Earnhardt Chevrolet Service Center is a top-rated car repair facility located in Chandler, Arizona. Our expert technicians are dedicated to providing exceptional service and quality repairs for all Chevrolet vehicles. Whether your car needs routine maintenance or major repairs, you can trust our team to get the job done efficiently and effectively. We are conveniently located at 2121 North Arizona Avenue, making it easy for customers in Chandler and the surrounding areas to access our services. Visit us today and experience the Earnhardt Chevrolet Service Center difference.
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Contacts
2121 N Arizona Ave, Chandler, AZ 85225, United States
Opening hours
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 15:00
Sunday:
Closed
Reviews
"I scheduled two weeks out, and I was able to drop off my car before they opened and get it back the same day."
"My recent encounter with the Earnhardt Chevrolet Service Center was nothing short of a nightmare. I had a scheduled appointment on a Saturday at 11 am to change the air filter in my car, and from the beginning, it was clear that their commitment to customer service was lacking. Greg, the representative in charge, assured me that he would give me a call when the work was completed. However, I never received that call on Saturday, and since they were closed on Sunday, I couldn't get any updates. When I attempted to contact Greg on Monday, he failed to pick up the phone. Frustrated, I decided to reach out to the front desk, only to be told that my car had been ready for pickup on Saturday, and I could collect it before 5:30 pm any day. This miscommunication left me without my car for the entire weekend. In an attempt to finally retrieve my vehicle, I arrived at the service center around 4 pm on Monday, well before their 6 pm closing time, only to discover that Greg had already left for the day. This level of unprofessionalism and disregard for a customer's time is inexcusable. My overall experience with Earnhardt Chevrolet Service Center was extremely disappointing, and I would strongly advise against entrusting them with your vehicle. The lack of communication, mismanagement, and overall poor customer service have left me with a negative impression that I won't soon forget."
"In addition to your answer. This is my second time using this service. And when I first came, the same problem occurred again. They forgot to take my car for service. And when I complained, it was given back to me without the necessary checks. The first time it took 2 hours and 30 minutes. With all checks, an oil change can take a maximum of 40 minutes. Moreover, I always make an appointment. The customer is not stupid. 1 hour at most, but I watched your service. It's not hard to see that they move slowly. But I will contact with you. I came by making an appointment. Just a simple oil change took 2 hours and 15 minutes!!!. My car is a new car, only 10 months old. I watched the service. They work very, very slowly. It took 10 minutes for the man to even pick up a tool. What is this, a joke or something? I can't imagine how many days it takes to work on a real problem. The service management has no control. Very uncontrolled and poor service."
"I bought my trailblazer in 2021 from this dealership. Since then I have had a few times where I have needed to have it serviced, and I brought it back to the dealership and George was always my advisor. He did such an amazing job, and when anything wasn't exactly right he did everything he had to to make it perfect. Thanks George! Thanks George!"
"I was told that they performed the service and everything was good and yet pictures don't lie because my service was not done thank you Earnhardt Chevrolet . I went back a few days later and dropped my car off and got a loaner which was cool (a plus ) . Everything got fixed and I am happy now . Didn't cost me anything extra . They made sure that they corrected what I said needed to be done . Thank you . I will be going there soon for a safety inspection on the car and getting things replaced . I would like to get rid of the governor so I can go faster than 112 mph . It tops out at 140mph"
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