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Spiffy
8621 East McDowell Road, Scottsdale, Arizona 85257
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About the Spiffy
Spiffy is a top-rated car repair institution located at 8621 East McDowell Road in Scottsdale, Arizona. Our team of skilled technicians is dedicated to providing high-quality and efficient repair services for all types of vehicles. With state-of-the-art equipment and a commitment to customer satisfaction, we strive to ensure that your car is running smoothly and safely. Whether you need routine maintenance or more extensive repairs, Spiffy is the go-to destination for all your automotive needs. Visit us today and experience the difference of our professional service.
Photos of Spiffy
8621 E McDowell Rd, Scottsdale, AZ 85257, United States
Opening hours of Spiffy
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 19:00
Sunday:
08:00 - 18:00
Reviews of Spiffy
"I booked this company to come to my house to wash and detail my vehicle a week in advance. They showed up on time and were friendly, I let the serviceman know that my key fob was acting up and that all he had to do was give it a tap and it will unlock and start the car when needed. They were able to unlock the car and get started, and I let them know that I would be inside and to call or text me if they needed anything from me. I get a call from their office that there was a battery issue and that they could not continue service until the battery issue was resolved, I go downstairs and the servicemen are gone. I ask the woman on the phone what kind of battery issue it was I needed to take care of and she said she didn't know, but it need to be taken care of before they would be able to come back out. All the servicemen had to do was call me outside and the issue could have been resolved right then. Instead I have to reschedule and won't be able to have them back out until next week which is a huge inconvience and will be too late. They said I would receive a refund which I am still waiting to be processed. Poor communication and major inconvienence for me."
"If I could give zero stars, I would because that’s the terrible and unreliable service I received. I called and made my appointment over a week in advance, got an email confirmation after I hung up. A few days before my appointment I get a text from spiffy saying they can’t come at the original time I booked and asked if they could come at another time and to text to confirm the new time for the appointment. I did that and received another confirmation text and email for the new time. The day of the appointment no one shows up, no call, text or email. I call an hour after they should’ve been here and the representative tells me “you never confirmed the appointment.” I explain that I called in advance, then confirmed the new time that THEY requested as directed in the text I received. The rep gave no response, just silence. I then tell him I see the pending charge on my credit card so they started the charge process already so obviously I confirmed the appointment if they put a hold for the charges. The rep then tells me it’s just a pending charge and they don’t actually charge until service is complete. I say I understand that but my point is that I obviously confirmed the appointment if they confirmed the payment. I then tell him to cancel and delete all my customer information as I will not be using their service anymore. Hopefully he actually did, because I was stupid enough to provide payment info over the phone. I highly recommend not using their service or falling for the advertising like I did. The representative didn’t offer any solutions and didn’t even bother to apologize at all. Absolutely terrible experience and waste of my time."
"WARNING: If they damage your vehicle - good luck getting a response! On Friday, June 30 we had two guys come to our house to detail my husband's truck. The kids were very nice and polite. Upon completion they brought to my attention that the "new guy" in training accidentally used some bug off on the hood of the truck and took the entire clear coat off in a large section. Down to the paint! They acknowledge that this was an accident and had already sent pictures to their manager. I asked immediately about a refund and was told to call customer service. My husband has tried reaching out to the company MANY times and they are draaaggginng their feet on a response and making this right. Of the very few responses he's actually gotten one associate told him "We're sorry that may have happened." MAY have happened?! YOUR kids told me to MY face they accidentally took the clear coat off. What I (and my husband) are beyond disappointed with is the LACK of communication and response regarding this huge damage to our truck. Horrible customer service. A good company would have responded and made this right within 24 hours. I will be warning as many people as I can to avoid booking this company."
"Got an oil change a couple of weeks ago. Set it up on the app. The guy broke the valve and gave me a oil leak which I ended up paying to fix and another oil change. Unfortunately these guys don't care. I sent them an email saying why had happened!!! Instead of asking how them can help me with the damage. They need proof that I'm not lying. Why would someone lie after you came messed up my car and I have to give you proof when you should have asked you worker for what he did and did he take any pictures from under my car. That would have made more sense. For this company The customer is always wrong instead of being right. Major flaw in your business philosophy!!!!! Deleted the app and will never call them again for sure!!!!!"
"I was trying to surprise my wife by getting her SUV detailed while she was out of town. I booked my appointment 2 days in advance and received multiple confirmations. I received a text message 10 minutes before my appointment saying they needed to cancel and they were offering me a $30 credit to reschedule! I am sorry but a 10% credit for cancelling on me at the last possible minute is not acceptable! Don't trust them, they wont show up!"
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