Chapman Ford Service 3950 North 89th Street, Scottsdale, AZ 85251

"Kyle and the service team take great care of their clients!!!"

"Michael Rushefsky made buying at Chapman a breeze!"

"Just had a very pleasant experience getting some warranty and recall work done with Sean as my service advisor. No upsells, no making up problems to "fix," good communication while it was in the shop."

"I keep trying but keep getting disappointed. Left my car on Tuesday night for a Wendsday appointment. Gave the rep the check engine code that I went to O'REILLYs to get (because Ford said it takes three days, took O'REILLY 30 seconds). I just picked up my car on Saturday and nothing has happened. Their system says we are waiting for diagnostic and now that I have taken my car 3+ days later I am in the system as "customer declined diagnostic" ... ridiculous."

"This is our First time working with Chapman Ford. So far we've experienced prompt returned calls all with educated details about the 2 recalls required on our vehicle. It was on a Friday afternoon, our first call and by that evening we were cleared to bring the car in the following Monday at 9am, as they had parts. Drove in, they knew who I was and why I was there, and that Kyle (the Service advisor who helped over the phone) would be right with me. It Took all of 10 minutes time and I was on my way home with a ride they arranged and paid for, as they are keeping car overnight. True concierge service given. 100% service and so far very impressed....Tomorrow we'll see!"