Jacksons Car Wash

"Every time!! Their customer service is even trashier then their actual services Was going consecutively for a month because of the membership and every time I had to take my car back around and vacuum it myself Manager at the store wasn’t helpful, sent me straight to corporate and after talking to them it made sense why their workers work the way they do If they treat their customers the way I was treated I can’t image how they treat their employees AnB Detailing and Car Wash is down the street, go there instead"

"I would like to leave a review for the Highland location. There was an employee named Michael Brady. It is raining today in Phoenix Arizona, and the car wash was closed down just for aI would like to leave a review for the Highland location. There was a employee named Michael Brady. It is raining today in Phoenix, Arizona and the car wash was closed down just for a bit. Because of the rain. I pulled up and Michael greeted me with warm Kindness. I am a single mom of three little ones and he went above and beyond to help me today is my only day off throughout the rest of the week and I needed my car cleaned. He went above and beyond my car looks amazing. It smells fresh and it’s back to the way it looked and he really made a difference in my life and I’m so very grateful . You guys have an amazing employee there again his name is Michael Brady. He did not ask me to leave a review. I want to leave a review. You can tell he enjoys what he does and that’s really important. So thank you again so much Jacksons car wash, and Michael Brady."

"Brought my 03' Cobra for and Oil Change and a Transmission Flush. Everyone was friendly and made everything so easy. I've been coming here for a few years now and never had a problem. Excellent service. Plus they always compliment my Terminator. Thank you again."

"Been going here for some time. Today, I went for an EXPRESS wash One car in front of me. Guy comes over to help the driver and they get into some sort of discussion. Maybe they offer car loans too. Finally backed out of the EXPRESS lane and went into the regular lane. Guy says the other customer is buying multiple washes at the EXPRESS lane. Guy said he won't let me buy an express wash and that's I'd have to wait. Went to Cobblestone Auto Spa. $8 express wash and free vacuums. My go to from now on."

"Services provided are simply not worth their prices. They may work on commission since they're pushy with upselling their wash services. I was kind of pressured to go for the buy 1 get 1 free (1x2) for $25. The guy who sold me this was Adrian P. I had to go back and ask more details about the second "free wash". Well he said "all you need to do is scan the barcode on the receipt whenever you come back", sounded simple, but he was rushed, and kind of rude. I then asked another staff member inside their store while I waited. The lady, who was much nicer said, "oh no, the 2 for 1 is for today only. That means you'd have to use the code today". Seriously?! They closed within 2 hours and the guy didn't care to give this very important detail. The vibe feels similar to the car buying process, of course, to a much lesser extent. However, a carwash should not be this complicated or pushy. I ended up spending $24.99 for a service I wasn't satisfied with. I will not be coming back to this location nor recommending this place to family and friends. I'll be taking my car somewhere else more professional and less pushy. The attached pictures show the job they performed for $25. It was mediocre, with spots and semi vacuumed. I always keep my car spotless and this was after a small road trip, so it wasn't even that dirty to begin with. Feedback for the manager of this location: If you're going to sell a product/service, be upfront with what it comes with and don't rush your customers to select the upsold service, which is bad. Please review attached pictures."