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Take 5 Oil Change
4805 East Chandler Boulevard, Phoenix, Arizona, United States
About the Take 5 Oil Change
Take 5 Oil Change is a convenient and reliable car repair institution located at 4805 East Chandler Boulevard in Phoenix, Arizona. Specializing in quick and efficient oil changes, their expert technicians are committed to keeping your vehicle running smoothly. With a focus on customer satisfaction and quality service, Take 5 Oil Change is the go-to destination for all your car maintenance needs. Visit them today for a hassle-free and professional experience.
Photos of Take 5 Oil Change
4805 E Chandler Blvd, Phoenix, AZ 85048, United States
Opening hours of Take 5 Oil Change
Monday:
07:00 - 20:00
Tuesday:
07:00 - 20:00
Wednesday:
07:00 - 20:00
Thursday:
07:00 - 20:00
Friday:
07:00 - 20:00
Saturday:
07:00 - 20:00
Sunday:
09:00 - 17:00
Reviews of Take 5 Oil Change
"Had an oil change on 2/9. Took almost an hour since the techs struggled with the engine coolant reservoir. Got home and all the engine coolant had leaked out. Called the store, non working phone. Called Customer Service, select service issue prompt, immediately disconnected. Stop by the store 2/12 and speak with the manager. She says she and a tech will come over that night. She comes over at 9pm and can’t fix the car. The tech with her tells her to go through their claim process and she agrees. She tells me she will call in the morning to give me an update. She doesn’t call. I call her and my number is blocked. Call customer service and I have to leave what is now my third message. Stop by the store at 3p on 2/15 and ask for district manager number. They will not provide it. Tech calls store manager and is told that they are sending someone to my house between 10-3 on 2/16 but nobody called to inform me of this. Had I not stopped at the store I would not have known. My wife calls the store manager and asks why she never called us to update and is told to quit calling the cell phone that the manager provided to us and that my wife’s cell phone would also be blocked. Asked the manager again for the district managers contact info and she refused to provide it. My wife was also told that the claim process could take months and it is not Take 5’s responsibility to call customers and provide updates. Highly recommend staying away from this business."
"Marcus and Jazmyne did an excellent job. They were professional, courteous, and got my oil changed in a timely manner. I appreciate the attention to detail and the safety check at the end of the oil change. Marcus provided me with upgrade options and did oversell me if it wasn’t necessary. I plan to visit this location again for my next oil change."
"I came at 8:30am on a Monday and there were two hard working gentlemen working on the two cars here. One of them came up and offered a free water while I wait the few minutes for them to finish the two cars- I am seriously so impressed with their positivity and efficiency! I really appreciated their effort and hope they know their communication skills are off the charts!! I wish I knew their names but one has brown curly hair and the other a mustache."
"I took my vehicle in for an oil change service on 1/27. The agent working on my vehicle did not put my skid plate/splash guard on properly after changing my oil and it fell well I was driving Monday morning. I need to have it fixed and reinstalled and nobody will help me. I have called the shop, and corporate service 6 total times. I have left 5 voicemails and not one person has gotten back to me in 4 days. Horrible customer service."
"If there was a -5 star option would be more appropriate for this review. Back on October 17. I took my vehicle for an oil change at the 48th St. and Chandler boulevard location in Ahwatukee. After one hour of having my oil changed, my car blew up on the freeway. Luckily, my daughter, dog and I were able to escape without injury. My daughter and I are traumatized by this event. After this happened, I tried multiple times to get a hold of someone at the station to let them know what happened. Ironically, they don’t have a landline, Yet, when you call they have an option for damages and once you select option call get disconnected after holding for 20+ minutes."
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