Discount Cab

"Cab was no show after waiting 1hr. Sunday morning...had to call scab uber to get service"

"I'm currently in the dark at a drs office where everyone has gone home for the night. There is no place for me to go inside and wait. I have been waiting for hours and now the sun is down, i am alone, my phone is at 8%, and I now have no water. They just said I'll be another 24 minutes. It took 44 minutes for him to get to me. There is absolutely no place in Tucson you can be stuck in traffic and have it take 45 minutes for someone to get to you."

"Called dispatch for a ride and how long it would take to get a ride and they said they didn't know because they only had 5 drivers for the for Phoenix only. I order it anyways cause I had cash only 3 hours later still to discount cab at all I DO NOT recommend discount can for any kind business"

"Terrible service from the get go. Where to start? They hung up on me at first rudely for no reason. I had to call several times to actually reach someone. Then when I finally do.. the guy on the line takes down my address wrong. I wasn't aware until my driver picks me up and he starts heading the wrong way! We end up arguing about where he is taking me, which is absurd. I feel like if the customer tells you; "hey you are heading the wrong way" you should turn immediately and follow directions. The guy who took down my address wrong can’t even speak English right. Nothing against him, but if you are going to be a phone operator you need to understand the language to write it down correctly! He acts like I don’t know where I asked to go! He had to confirm over a phone call, and still charged me for him going the wrong way. Ridiculous. A 6 mile ride was 25. They are straight up crooks and I will never recommend their service to anyone or call them again. Also if the customer service is not enough to discourage you from calling these clowns..the vehicle I was picked up in was also dirty and looked like it just came out of a murder scene. I only used them because I was getting my new debit card in the mail.. so I couldn’t use lift or Uber. If cash is your only option, I suggest walking instead, or taking the bus then using this service. I wouldn't wish this service on my worst enemy."

"I rely on prompt cab service for my motorcycle rental customers. I'm writing this review because I have finally had it with this company. Their wait times are always at least twice what they originally say they will be. On one occasion I called for a van to take 5 adult customers with luggage to the airport. They sent a Prius, then tried to argue that I never asked for a van. The van showed up three hours after the original call while we were locking up for the night. The driver actually tried to get an attitude with US for not calling to cancel the cab. Today, I called for a normal pickup. After 45 minutes I called to get an ETA and was told that it hadn't yet been assigned to a driver. Nice. The woman on the phone was slightly hostile when I asked how much longer my customers could be expected to wait. She said it would be another 10-15 minutes. Whatever. 20 minutes later I called back and was told that the order STILL hadn't been assigned to a driver. I tried to express my customer's urgency and only received more hostility from the woman on the phone, (not sure if it was the same person or not.) After more than an hour of dealing with these people, I called another company and they have already collected my customers, less than 10 minutes after my call. Long story short, I guess Discount Cab has more business than they can handle. Good for them. I'm changing the cab company I use several times a week to one that might actually at least ACT like they value/ need our business. Pro Tip for Discount Cab: Hire people that can speak intelligibly on the phone, and treat them well so that your potential customers can't hear through the phone lines how much they hate working for you."