Nails Club 3841 South Gilbert Road, Gilbert, AZ 85297

"My daughter got her nails done here and they did an incredible job! I love the customer service!!!"

"I am really upset with the service! I was walked in and asked for a pedicure. they had me soak right away. I sat there with my feet in water for 25 minutes. I only have a 1 hour lunch break. very frustrating when they said no wait. then the lady starts doing my toes knowing I'm in a rush and leaves to set up a pedicure for another 2 walk ins and takes over 5 minutes. I will not be returning. this was my 3rd time. awful experience. gentlemen started my nails and filed all my nails down and then passed it On to another lady who refiled after i told her I didn't want any shorter. When he passed me over to he just pointed and said move there... super rude. i kept hoping that it was just a bad day there. charged me way too much for a gel manicure. do not go there. another lady walked in complaining that she made an appointment last week and they did not take that in consideration they just told her 40 more minutes and when she said something they just smiled.... rude bad service. and way too pricey!!!!!!!"

"My girlfriend and I moved to Gilbert from San Jose about a year ago, one of the first things she wanted to check out were the different types of Nail Salons in the city. After trying many of the Nail Salons the city had to offer, she was very much disappointed; until we found Nail Club. Unlike some of the other salons. here my girlfriend and her friends were treated with respect and their nails were given a lot of care. I also don't understand what others are complaining about when it comes to pricing, but I thought the price was very reasonable for what you get. I always have a rule, if it comes to your body, pricing should not be an issue. My girlfriend loves this place and so am I 5/5!"

"I've been overcharged 3 different times but kept giving them another try because I thought maybe there was a language barrier. This was the last time. I came in wanting a dip fill and a pedicure. I had only tried the dip 2 other times and I had tips on. My nails were wrapped in foil and a solution and the nails dissolved. I get that it was a mistake and no one ever said to tell the next nail tech I had tips on when I went to get a fill. They agreed to put on a new set for me and just charge me for the fill. Because it was close to closing time the guy did a rush job on my nails and when I went to check out the price didn't seem right and I asked what I was being charged for. I just paid and left because I had already been there a long time. When I got home I noticed my nails were super think, there were bubbles in my polish and the clear coat was missing on a few ends of my nails. I went in the next morning to get them fixed and I received no apology only that if I get my nails thinner and they break I'd have to pay. I stated we wouldn't be in this situation if my nails were not dissolved the night before and he asked why are you blaming her? (meaning the woman who wrapped my nails for too long). I explained that this is taking up a lot of my time to have to get another set put back on and then the job not done right and I have to come back to get it fixed. I have never in 18 years of getting my nails done ever had to go back to get them fixed because of a poorly done job. On top of that I was charged for the full set and received no apology that I had to come back."

"This was the worst fill experience from having acrylic nails over 25 years. With the quality of work they provide I do not understand how they are still in business. See photo, you should not be able to see where the fill was needed. This is a perfect example of poor quality of work. I do not see how some people have 4 and 5 star ratings but if you have low expectations then this is the place for you."