Smile Dental Studio,

10209 North 35th Avenue, Phoenix, AZ 85051

"I've been to this location several times and each time the experience varies. Today the visit was unpleasant as the receptionist Carla was very rude and unprofessional. Due to having a special needs child I was going to cancel my appointment last minute cause today wasn't a good day for him and I don't enjoy bringing my son anywhere that requires him to sit quietly or comply with social norms cause at this moment he isn't good with those skills. I called and she said if the appointment was canceled or rescheduled it would be a $65 fee for the dental hygienist time being inconvenienced as there was a 1 hour block on her schedule for my appointment. I said it was fine I'd go as my husband was able to get our son. When I sat in the waiting area she went back to speak with another lady that worked there and was saying how do you call to cancel an appointment moments before and then walk in & just being nasty about the situation from what I could overhear when I hadn't been rude to her in the slightest bit nor was it an inconvenience to her day. The lady she was speaking with happened to be the same lady that took me to the room to clean and floss my teeth which she wasn't hospitable & seemed as though she was the least interested in being there & unsanitary as she touched her mask several times without changing gloves & when she finished I had to wait 20 minutes for the dental hygienist although I was told the $65 fee was for the hour of the dental hygienist time as they'd already prepared for my appointment and allocated the time towards but it seemed as though that was inaccurate. The only pleasant person there was the black dental hygienist only dissatisfaction was the wait & I unfortunately missed her name cause I was more so annoyed at the lack of understanding and the overall behavior displayed by the receptionist & inaccurate information given. If an hour wasn't set aside just for my appointment don't say it was, just simply leave it at that's the cancellation fee we charge."

"It's absolutely the worst dentist I've ever been to. I waited two hours to have my teeth examined when I was visiting for fillings and cleaning and then sent home. I asked for my records to be emailed and wanted to wait until they were sent. I was told that they would be delivered and low and behold they were not. This caused me to reschedule two appointments dependent on this one. Had to drive 30 minutes local to find out the office is closed when it says ots open on their maps page and website. Good way to do business."

"As a current working dentist, I chose this office and chose Dr. Ganne to help enhance my smile with the use of cosmetic veneers. I could not be happier with the end result. Being a DENTIST myself, the high level of quality care I received at this office goes to show how much this office and its staff care about their patients. Dr. Ganne and the entire staff worked diligently and tirelessly in performing life changing dentistry that involved a Smile Makeover. Thank you for exceeding any and all of my expectations, I cannot stop smiling and showing off these beautifully made veneers."