Massage Envy

"Horrible! Hate hate, I was exposed by a massage therapist, I complained about thus and was completely dismissed, contacting attorney negative 5 stars"

"Great place for massages, facials, etc. They have skillful practitioners in each of their service areas. It's great they have many locations around the overall city area from metro to North to Scottsdale and carefree. The only snag I see is they charge higher prices for additions that should not be charged in my eyes. Such as the cupping add on. Overall 4/5."

"Saw Ceira yesterday... Was originally supposed to be a 90 min massage but was contacted and told the therapist needed to leave early and asked if I could do a 60 min massage. I was fine with the adjustment. She called me back to the room, didn't ask how is doing, barely asked what I wanted. The entire massage was generic and I could tell she was in a hurry. The issues I told her I was havering were not addressed in the manner I'm used to. I've seen several therapists at this location and have been happy with them but this one was a waste of my time and money"

"Unwanted aroma therapy automatic applied to my appointment with out me asking for it. The sals pitch is not appreciated when I am trying to unwind from the daily stress of the world. This has no reflect to outstanding massage service I receive at this location."

"Very happy with all of the clinicians I’ve seen during my year membership at Massage Envy. II feel as though I’m a good client, considering, I show up on time and tip well. Today I called and requested an appt for an hour massage so I could use the remaining 1/2 credit on my account. The front desk girl politely told me my 1/2 credit expired last week. She placed me on hold presumably to ask someone else if they could honor my 1/2 credit. I was denied unless I wanted to re enroll in another years membership. Wow, not a big ask. Someone obviously failed customer service 101! I’ll gladly take my business elsewhere Massage Envy. Your not that “special!” Lol..,"