Paul Mitchell The School Phoenix

"We had been coming here for years but yesterday had the worst hair cut ever! The lifting and color look great and l was happy but lwhen we moved to the haircut l went from luxurious long above the waist hair to above the bra line and no shape, uneven haircut…. My hair was shredded not cut ! I felt so disregarded to what l asked for! Considering that l was there prior 3 months ago n had gotten a trim so l only asked for a trim again and l don’t understand how a person could cut around 5 -6 inches of hair when is that long! Like why would l need it?? It wasn’t damaged and last trim was 3 months before! When a person carries long hair hairdressers should be aware that they like it like that and it takes care and time to keep so they need to cut carefully I even showed him w my fingers before cutting and hold how much l want it to cut ! I kept on looking at the back some parts are really short and the front longer making it look so thin, dull and with out life ! It even got rid of my beautiful highlights! I went from beautiful full long hair that l love to show to just want to put it in a bun n not show at all! and when the instructor came and asked how l felt l said is definitely way more than what l asked for she said it looks healthier! It was very disappointing to hear since when she came to give and estimate and see about the service she asked what we were doing she asked about a haircut and how much hair being cut l said just the ends l like my hair this long and the only way l would cut it is if it was to get damaged by the products and process and you would recommend that’s why I’m such disbelief that they would cut so much and be ok with it like oh well it’ll grow! And when l got home and see peoples reactions and having them asked what did you do to your hair made me just want to hide in my room and not leave my house or be around people for a while. I was planning on being ready for a family reunion and leave town and now all l want to do is cancel. l had carried my hair that way for 20 years l never thought that a trim or just the ends could be above the bra line more close to shoulders. Lesson learned!."

"Tyler was great! She knew what she was doing and only called the teacher over to look over my cut. Tyler was super pleasant & had great conversation. I have curly hair and she handled it really well, the teacher was also very knowledgeable and nice! Love going to the Paul Mitchell School, always an awesome experience:)"

"I'm impressed honestly. My Stylist was young and a little nervous. But the end result was beautiful. Not to mention the prices are amazing. Please remember to tip your stylist. I will be coming here from now on. I want to use a lot of the services offered here. I loved the way my hair looked, felt and smelled after. Everyone is friendly and knowledgeable. Definitely highly recommend. I was a little hesitant but I'm so happy I took the risk of coming here."

"My experience it was very enjoyable. She is very personable. Morgan that is, and she took very good care of me watched, detailed to make sure that it came out well I would definitely use her again."

"Update Sept 20, 2023 I have been to Kaylee three times now. Always very happy with the results. The school is very promt with their appointments and service is always good. Thanks Rachel for helping Kaylee. See you next month! I had a 8:45 appointment. Kaylee Woodruff was done scissor cutting my hair before 9:30 with great results. The first couple of people I ran into when I got home said it looked better than usual. It was the first time Kaylee did my hair. If you're in Phoenix and need service...Ask for Kaylee. And Kaylee, thank you. I am very pleased. I thought Nina her instructor did a good job walking her through the process. Thanks Nina."