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Surprise Pediatric Dentistry and Orthodontics
15331 West Bell Road, Surprise, Arizona, United States
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About the Surprise Pediatric Dentistry and Orthodontics
Surprise Pediatric Dentistry and Orthodontics, located at 15331 West Bell Road in Surprise, Arizona, is a top-notch institution offering comprehensive oral health care for children and teenagers. Led by Dr. Chrissy Triggs and Dr. Andrew Triggs, along with their skilled team of dental professionals, this practice focuses on preventive and general dentistry to ensure optimal oral health for young patients. From dental exams and cleanings to fluoride treatments, fillings, and orthodontic services with FASTBRACES®, Surprise Pediatric Dentistry provides a wide range of services using state-of-the-art technology. The team strives to create a welcoming and playful environment for children, helping to alleviate any fears or anxieties about visiting the dentist. Additionally, they are experienced in working with special needs patients and offer sedation options for those who may need it. With convenient appointment scheduling and new patient specials, Surprise Pediatric Dentistry is dedicated to making dental care easy and affordable for families in Maricopa County. If you're looking for a dental home for your child, look no further than Surprise Pediatric Dentistry and Orthodontics.
Photos of Surprise Pediatric Dentistry and Orthodontics
15331 W Bell Rd Suite 112, Surprise, AZ 85374, United States
Opening hours of Surprise Pediatric Dentistry and Orthodontics
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 14:00
Saturday:
Day off
Sunday:
Day off
Reviews of Surprise Pediatric Dentistry and Orthodontics
"Good dentists, incompetent staff. 2 main issues I ran into, which were billing and rude/unhelpful staff. Fair warning - make sure to ask about charges beforehand! They will not tell you until it's too late, and it is expensive for the stuff they do. I don't know if this is standard, but months after my daughter's appt, we were billed for a very very standard appointment (just brushing, fluoride, etc nothing crazy) even though one appt was covered in full. In office, I asked the staff about it and they told me it was a mistake and they would discuss it with billing. Months later again, I get a reminder bill saying that I still owe money. This time, I was able to talk to billing directly, they explained to me the charges, and apologized for the confusion. Okay fine, it happens, but my main frustration is when I needed urgent help for my daughter. Not to go into details, she was having a lot of oral issues to the point of heavy bleeding, pain, etc. Unfortunately for us, I was also in the middle of changing dental insurance with my work. So I called the office, explained to them what was going on with my daughter, and also told them we're changing insurance companies. The staff member asked for the name of the insurance and when I told her, she said she didn't recognize the insurance company (didn't ask for policy# or any details except the name). I asked her to run the insurance and to call them to confirm if I'm covered or not and she said "Well I'm not familiar with that company so we probably don't work with them. You'll have to go somewhere else." I've never had anyone say no to running insurance to check...isn't that part of the job?? So finally, my insurance transitions over, I'm able to search for providers on their website, and lo and behold, who do you think is the main Ped Dentistry listed..? Yup, Surprise Pediatric Dentistry. And to pour salt in the wound, I called them back to ask about my daughter's upcoming appointment and they said that had already been cancelled (I did not ask for it to be cancelled yet). So yeah, they don't care."
"Dr Bland isn’t so bland after all! In fact, I can easily say this was the best dental visit myself or my kids have had. He sang and played guitar for all kids and was utmost kind and compassionate. The entire staff was friendly and personable as well. I hope this staff stays long term. My kids and I would be sad if we no longer could enjoy having them around. Thanks for a great service!"
"After years of horrible dental experiences, I was at my wits end as a mama. Dental visits were exhausting physically and mentally for me and my three children. We gave Surprise Pediatric Dentistry a try after a few mom's had suggested them. From the very first visit only a few months ago, to an extensive procedure my youngest daughter underwent yesterday, we have been so happy with this office! My 5 year old went from clinging to my body every time we walked into the dentist, to willingly allowing the staff here to do x-rays and a cleaning on her first visit there! The front desk staff is very friendly and empathetic and Dr. Maddox and Dr. Bland have been nothing but patient and kind with all of my kids (and myself). All of the techs go above and beyond to make sure the kids are comfortable, but also educated on their dental hygiene. The office is kid friendly and inviting with the cute treehouse and fun holiday decorations every season. We will forever sing their praises!"
"We thought this would be a good office to take my daughter too but it has become a nightmare! Her expander was not made correctly 3 times. Then they put blue paste all over her molar to keep if from falling after it fell out 3 times again. Now its pushing up into her gums and we've made an Appointment, however they made it worse. We are now looking into another office. Any recommendations are welcome."
"The provider was superb. The office staff amazing. The anesthesiologist so kind. This was the first office that treated me and my kid with the same care that I would if I was taking care of us. AMAZING. I don’t have the words for the level of care we received."
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