Shear Roots Salon by Reese

"I’m very disappointed after very good feedback of hers. This lady made me drive for over 40 minutes for a hair consult which she never actually even touch my hair or look around my hair to let me know what I needed or don’t. She just said that she was gonna text me with the estimate and a date to set up an appointment and she never did it’s been over a week now and I have not received any information from her just yet."

"Look forward to and enjoy going to Reese To get my hair did! Every visit she has different ideas and advice for my hair I fall in love with it when I see the end product! Snacks, water, super cute place! recommend"

"If I could give this salon more than 5 stars I would. Reese and her husband have created an amazing family business. First of all, Reese came in for me on a Sunday very last minute after my usual stylist had to cancel due to a terrible tragedy. She did an amazing job with my hair. She used a technique j have ever seen before and I really feel my hair turned out great. I also felt very welcome in her salon. Her husband, a retired marine, sat down and talked with us. They are from Hawaii and the whole salon has that truly laid back Hawaiian feel to it. I have also seen Reese do great things for our community on our local community Facebook pages before. I had wanted to try her services because of this, but when she stepped up and took over after my last minute cancellation I just felt like it was meant to be. Don't pass this place up. You can't beat both talent and good hearted people in one place."

"So I have seen Reese for 3 years and exclusively at her own salon for about a year and a half every 8 weeks. I considered her a friend. She recently opened a new, bigger and better location and had several contests on her FB page to promote the new location. I had mentioned on her comments that I was hoping to win so my daughter could have her hair dyed for the first time. This was brought up at my next appointment and Reese offered to do it for free, very generously, as long as she could do before and after photos or a video. I eagerly agreed! Save possibly hundreds of dollars and my teenager gets a great cut and color?! Heck yeah! After my appointment I tried contacting her through text, phone calls, and FB messages (through the salon page and her personal page) to schedule an appointment. No response. She would post that she had a last minute cancellation, tried to scoop one of those up even though I would have to take my daughter out of school for it. No response. Finally, I sent a text asking if maybe I misunderstood her offer and apologizing if I did. Letting her know that if she can no longer do it because she did just open a new location, to please just let me know. I understand that she would be giving up her time that she could be making money with a paying client, and product, and that is very important because she needs to make money to pay her bills. I 100% understand if she would have to take back the offer. Life goes on for me, no biggie. She has had to reschedule me last minute a couple times due to family stuff or a client came in with way more color correction than she anticipated, stuff like that, and I have had no issue with it. This was over 2 months ago that this all started and I still have not received any type of response, positive or negative, about her offer. This is not how you do business with clients, let alone a loyal client who was guaranteed income for you. And to top it off my last cut, she never washed my hair, even when she mentioned that she would do it after my cut. She cut my hair with the product I had in it from styling my own hair at home. I was confused, but hey, I'm not a stylist, what do I know? Reese ghosted me worse than a guy on a Tinder with commitment issues."

"I would like to not give them any stars. I schedule my appointment with Reese just before Christmas, drove the 30 mile to the shop and come to find out she "ment" to call and tell me it was for later in the day. She asked if I could come back the next day, I said sure no problem. I get a text that evening saying she is sick and had to cancel but will send me to her co-stylist. I said ok and drove the next day to be canceled on by the co-stylist because she too was sick. So I reschedule for a 3rd time, double checked the night before my appointment to see if we were still on before I drove 30miles, and she said we were still on. About 2 hours before my appointment get a call for another cancelation... I will never go to them again or recommend them to anyone. They have bad costumer service and work ethics."