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O'Rielly Collision Center
6160 East Broadway Boulevard, Tucson, Arizona, United States
About the O'Rielly Collision Center
O'Rielly Collision Center is a top-rated car repair institution located at 6160 East Broadway Boulevard in Tucson, Arizona. Our experienced technicians are dedicated to providing high-quality collision repair services to get your vehicle back on the road in no time. With state-of-the-art equipment and a commitment to customer satisfaction, O'Rielly Collision Center is the go-to destination for all your automotive repair needs. Trust us to restore your vehicle to its pre-accident condition with precision and care. Visit us today and experience the difference at O'Rielly Collision Center.
Photos of O'Rielly Collision Center
6160 E Broadway Blvd, Tucson, AZ 85711, United States
Opening hours of O'Rielly Collision Center
Monday:
07:00 - 17:30
Tuesday:
07:00 - 17:30
Wednesday:
07:00 - 17:30
Thursday:
07:00 - 17:30
Friday:
07:00 - 17:30
Saturday:
08:00 - 13:00
Sunday:
Day off
Reviews of O'Rielly Collision Center
"O'Reilly Chevrolet kept me informed of where ny car was at in the process. They also did a fantastic job and the car was received cleaner then when I left it"
"I had my accident the beginning of November 2023, and it is now the end of January 2024. I have called every few weeks waiting for Ricardo to call me back with an update of when I can put my car into the shop. I just checked my insurance company today and realized that the insurance already paid O'Rielly Collision Center on December 4th with the full amount of the repair cost. The repairs have never once been done, and my car has never once been in the shop. Ricardo is horrible at getting back to you, so if you have USAA insurance, you will never hear back from this man who deals exclusively with this insurance. I'm unsure whether to call my insurance or give him a few more days to get back to me. I left a detailed voicemail expressing my displeasure with their incompetence and questioning whether they already received payment. If they have already received payment from the insurance (which my insurance website is telling me they did), this company O'Rielly Collision Center is fraudulent and a horrible excuse for a business. Ricardo should be fired for his lack of competence at communicating properly with the customers."
"O'Reilly Collision Center, Awesome customer and professional service, Highly recommend this place for any and all collision repairs, you wont be disappointed!!! Thank you all for your great service."
"Eric at O’Rielly Collision in Tucson accomplished an outstanding repair on my 2009 Silverado crew cab truck. He deserves a 5 star plus rating. Excellent job, very courteous and professional!"
"When I dropped off my truck for service, I was told it would take approximately 10 working days. It took longer, but I was okay with that as I preferred quality work. Initially, Ricardo informed me it would be ready by Saturday, but he called on Friday to say it wasn't ready yet. I emphasized that I was fine with the delay as long as the work was done correctly. Later, I received a call that it was done. I arranged to pick it up on Wednesday. Upon arrival, I noticed several issues: a rubber seal around the door with wrong or broken pins, missing plastic pins and bolts under the hood and in the wheel well, incorrect style pins, paint on the passenger headlight, unpainted areas on the quarter panel, running paint on the wheel molding, a chip on the tailgate, and a scratch on the front wheel molding. Despite my instructions to Ricardo about checking for missing clips, these issues were overlooked, so I left the truck for further repairs. A week later, Ricardo confirmed the truck was ready. I had sent him a list of the issues to ensure they were addressed. I confirmed I would pick up the truck between 10 and 12 the next day. Arriving at 11 am, I waited for about 30 minutes, only to be told the truck was being cleaned. After an hour, I requested a supervisor to expedite the process, as Ricardo was unavailable. Finally, the truck was brought out after an hour's wait. Ricardo mentioned a delay due to buffing out a blemish. I inspected the truck and found some missing pins still not replaced and more paint blemishes. Ricardo agreed to fix these immediately. I spoke with a supervisor about my dissatisfaction and the $500 deductible I had paid. They offered a $150 compensation, which I accepted considering the inconvenience. After receiving my truck, I noticed it went into limp home mode. Ricardo saw this and managed to clear the codes temporarily. The truck has since gone into limp home mode several times, leading me to suspect a missed connection during repairs. Given the oversight of about 15 clips, I'm concerned about other potential issues. I plan to return the truck for further inspection, but at least I received $150 though! :)"
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