Sweet Salon 15367 West McDowell Road, Goodyear, AZ 85395

"I saw Michael for close to 20 years, following his business relocation several times. Very recently, Michael highlighted my hair with the wrong color. I had grown out my roots for over a year and needed lowlights/highlights to blend. This last time I received really blonde highlights - so not right. I sent a text to Michael after 3 days requesting he "redo" my hair. I called, texted and stopped by the salon (he wasn't working that day). I even texted that I already had my next haircut appointment scheduled and asked if he could fix my hair at my next appt. Did't hear one word from Michael in 2 weeks and then received this text: " I think you should pick up your$., Maybe someone else can make you happy." He also cancelled my next appointment! Wow! What a slap in the face after being a loyal customer for so long! He never offered to redo his mistake and never owned up to it! As a professional, I expected him to return my phone calls or texts. Michael's performance depends on the mood he's in. If you're lucky, you'll schedule Michael when he's in a good mood!"

"On-line I felt their prices seemed reasonable. I took my 16 y/o for a hair cut and color, she did black with red tips. I expected the price to be higher but was shocked when he told me it was 250 plus I had put 25 to secure the appointment. So 275 and a 20% tip. I think that is too high and although her hair was done beautifully due to the prices, we will not be returning."

"Wow, what a great experience! Michael Sweet took such good care of me and my two adult daughters. He is a highly talented stylist and just a really nice person. We will be making this our haircare home!"

"UPDATE: I am so happy to say that I can once again give Sweet Salon 5 stars. My appointment with Michael was great! I explained how I was ready to grow out my graying hair which required my long curly hair to be cut extremely short. Michael knew exactly what I was looking for and was able to deliver. (ORIGINAL POST) I want to start by saying Michael is the only reason I will return. I had my hair done several years ago and had a great experience. Recently I had an appointment scheduled with Vicky. I showed up 15 minutes early that allowed for me to meet and chat with Michael. He was so nice and he made me feel welcome....until his next appointment showed up. Then I was left in the waiting room for over 1/2 hour without so much as an acknowledgement of a delay way past my appointment time. I understand keeping on schedule isn't always easy, but customer service can go a long way. I canceled that days appointment and asked for Michael's next available. I am hoping my next experience will restore my faith in Sweet Salon and my next review will be 5 stars."

"I love this salon! I've been going here for years. Michael is great and always does an amazing job. He always goes above and beyond my expectations and his staff are all very courteous and friendly."