CARSTAR Right Choice Collision
1601 East 22nd Street, Tucson, Arizona, United States
About the CARSTAR Right Choice Collision
CARSTAR Right Choice Collision is a top-rated car repair institution located at 1601 East 22nd Street in Tucson, Arizona. Our team of highly skilled technicians is dedicated to providing exceptional collision repair services for all types of vehicles. With state-of-the-art equipment and years of experience, we guarantee that your car will be restored to its pre-accident condition. Whether you need minor dent repairs or major collision work, CARSTAR Right Choice Collision is the right choice for all your car repair needs. Visit us today and experience the difference in quality and service.
Photos of CARSTAR Right Choice Collision
1601 E 22nd St, Tucson, AZ 85713, United States
Opening hours of CARSTAR Right Choice Collision
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of CARSTAR Right Choice Collision
"This was my first time having repairs done at Carstar and it was a smooth and seamless experience. Dropped the car off and picked up when finished. High quality work for certain. My car looked brand new."
"Kudos to CARSTAR Right Choice for getting my car back in order. This repair put my steering column back in order after the car was broken into. This involved repairing a broken door lock and power window. Their work with Farmers insurance was smooth and hassle free. See the damages in pictures attached, now the car is back to like before even a little better."
"If I could give negative stars I would. This is the company my insurance picked for me to get mycar fixed. Oh my oh my what a bad choice they made. Needless to say the car gets in and like all the other comments on here the communication with them is about zero percent. True facts. Now as you can see in the pictures, it was smashed pretty good and you can see the green fluid all over the place. (Keep that in mind) Now when I talk to Marco/Marcos whom has been I guess my contact there. I tell him over and over again please please check for hidden damage with in the engine compartment as I know the radiator or something to do with the radiator is busted. I am reassured over and over again, they are specialist and will go through everything. Now to make a longer story longer after 3 or so weeks it’s time to pick up the car. Well we get the car and go through it and of course there is some lining in the door edge that is hanging out like a seal and Marco said oh sorry looks like the wrong size. I will order a new one and get that fixed for you. Remember they do like a 200 point inspection right. Lol. Before driving away I asked if the radiator and all were checked and the fluids were full. Marco/marcos says oh yeah of course. (When we brought it right back guess what no fluids in the radiator). Well we drive off and the car is just sputtering and what not. Doesn’t feel right. So I call this amazing place back let them know what’s happening and bringing it back in. So after they check it again they all of the sudden find according to Marcos /marco that a pump was damaged and caused problems with the serp belt but this wasn’t damged by the accident. I’m laughing at this point. Now keep in mind they supposedly ripped this car apart.. so why was this supposed previous damage not seen by there grade A mechanics. You know the ones that do this 200 point inspection. How is it just found now and with in a matter of 15mins of me bringing it back. They had this car torn apart for weeks. But again the accident didn’t cause this damage. So then we get to the manager Todd. Whom just wasn’t at his best on this day. But he can yell and hang up like no other. Now Todd the manager tells me it’s the compressor. Hmmmm compressor, that’s A/C and don’t think that green liquid is from the a/c. So I ask is it the pump and which ruined the serp belt as Marco/marcos stated or is it the compressor that Todd stated. Todd did not like the fact that I caught his company lying. Caught them red handed. So he yells something about my knee and hangs up. So the moral of the story is, they only get paid out so much from insurance companies. So they do shotty work and try to hide the hidden damage that’s right in front of them. So they can make a buck. Unfortunately for them they are going to have to deal with me. I would never recommend this shop to anyone. They scam and don’t care."
"They did amazing work on my SUV. Everything looked great. It was very last minute that the insurance from the accident we were in told us to take it there the next morning. I didn't have time to clean it prior to dropping it off but to my surprise when I picked it up not only the outside was clean but the inside as well. The employees were pleasant from the beginning to the end. Will definitely be recommending to anyone that needs body work."
"Well... My car turned out alright, no complaints there (when it was FINALLY done). The folks here don't really communicate well though. They say they'll call you back, but then they don't. Odd how I'll get a notification on my phone with an update minutes after I got off the phone with them. So, unfortunately you'll have to be the one to get them to do their job. Also, make sure you look over the parts list they are buying for your repair to make sure they are getting the right stuff. They'll tell you they're getting items according to your cars VIN. Imagine the wrong parts showing up causing your completion date to get pushed back even farther. I noticed on that list some items were wrong, so I had to call and point those out. They had my car for nearly 4 weeks, which is crazy long just to fix a fender bender. I do understand that some parts take longer to show up but still, 3 and a half weeks!!! I was told it should be ready by a particular date and time, but when I got there, it wasn't ready at all. I went to inspect it at that time...... they said "we are still waiting on a part" and I noticed a finger wide gap between the fender and hood that needed to be fixed. So, I wasted my time leaving work early. They were about to close as was the car rental place so, good thing I didn't take my rental back first during that visit or I'd be up a creek. Expect your pick up day/time to keep getting pushed back repeatedly. If you're OCD with car detailing like I am, just set your standards lower for how clean your car will be upon return. But I expected a "normal" cleaning job there. The car turned out alright!"
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