Zen's Nails Spa 6115 51st Avenue, Phoenix, AZ 85339

"I wanted to give no star if I could.My nail-polish lasted only 2 days and I have cuticles too paid $80 for that. There is a guy called Ben he is so rude keep telling me nail charges and pretending that he doesn't know english. I asked him to call anyone who knows english he denied. I have been going there for 2 years not anymore."

"My nail polish only lasted four days and I had the gel set done in black with acrylic nails. I asked them to do a lengthy enough length where they won't charge me extra and I received short nails. . So my nails were short and polish comes off in four days and I asked them to repaint the nails where the polish had come off ...the guy begins drilling off the polish, along with my acrylic...I asked the guy to add acrylic since he had drilled it off and his boss comes over and tells me theyre going to paint over it....at this point I'm saying why would you paint over it I need more acrylic, she says it's okay and begins talking about her children and starts speaking another language. I let him finish my nails so I could go home but I definitely won't be back to this place.... 2 days later my nail that he drilled the acrylic from breaks off... this place for me, a one and done ordeal . The establishment is nice though just the staff do not care about their customers whatsoever... just want money.. I also had my daughter get her nails and with this being her second time she didn't know it wasn't supposed to burn when the drill is touched to your skin so this nail tech, I didn't get his name, jacked my baby nail bed up !!!! I won't be returning here and thank God for healing. Hope this helps anyone who likes dealing with shady folks in a jacked up establishment cause the money we spend for them to treat us like this and Lord knows who else they have done this too........."

"Cindy is such a boss. I could tell my nails would turn out good when she started tossing my fingers around. She’s quick and her attention to detail is on par. Furthermore, she only became kinder the busier it got and the AC happened to be out so words can not even convey how impressed I am!"

"This is my go to. Anytime I try to go somewhere else because a friend or family member wants to I always end up regretting it. Sean and his wife are the owners and they are so nice. I prefer Sean to do my nails and will wait over an hour if I have to for him. He's a perfectionist and so precise and he actually holds a full conversation with you. People say they are over priced, but I say you get what you pay here. Photos are myself and my daughter's different trips here. She loves it too."